Smile: Loyalty & Rewards
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,550)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its user-friendly interface and exceptional customer service, which simplifies setting up loyalty programs. They appreciate the customization options that boost customer retention and engagement, aligning well with their brand identity. The app also increases customer re-engagement and average order values, with seamless Shopify integration and reliable performance.
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We've been using the app for a while, and as shopify updates this and that, we've run into some issues. The technical support team—Brandon, Lynn, and Angie—helped me understand and fix the issues. I was impressed! The app is awesome—very straightforward and easy to use. Thank you!
Thanks so much for taking the time to leave a review! It was a pleasure speaking with you. We are all so glad that you are enjoying Smile 💛 -Nicole
very happy with app, customers love our smile rewards. Good customer support
I just started using the Smile app for our company so I was a bit unsure of what I was doing. I chatted in with their customer service and it is amazing! I chatted with Jade and she was friendly, knowledgeable, and quick to respond.
It was a pleasure chatting with you today! Thank you for taking the time to leave a review :) -Jade <3
Abby was truly very helpful and patient in solving our issue! It is nice to have such a great customer experience from time to time as not many of them exist nowadays! Keep it up Abby :)
Lynn was very helpful in solving my issues. The app we have been using for many years and works good.
Very happy with Smile! Hannah was super helpful in upgrading our account and we are looking forward to using the new features on our store Beserk and seeing how it can grow our business. Thankyou! x
Thank you so much for your kind review we really appreciate it. I've reached out via email to provide more info on the invoice feature we appreciate the feedback and will do what we can to action them.
Best regards
Smile team
Great support! Prompt to reply and walked me through the steps with screenshots. Thank you Lisa!
So glad to hear that Maggie did such a great job! Thank you for your review - please don't hesitate to reach out to support if we can help with anything else!
Fantastic app, works exactly as described. Installing was easy. Well worth it.
Great! Easy to use, super friendly staff, works great with our website
thanks
topdognutrition.co.nz
Great app. great customer service, I got help from Maggie today, it was very quick response, I hope our clients can redeem their points from now on. Thank you!
Thanks so much for your glowing review! We're so glad that our awesome support team was able to help ✨