Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,480)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty programs that boost customer retention and increase average order values. It is easy to set up and integrates seamlessly with Shopify, featuring loyalty landing pages and visible points on product pages. The customer support is praised for being responsive and efficient, often resolving issues quickly. However, some merchants express concerns about the pricing for higher tiers. The app is valued for improving customer engagement and driving sales.

January 24, 2024

Easy to work with for us and our customers

Harvest Hills Skin Care, LLC
United States
1 day using the app
Smile.io replied January 25, 2024

Thank you so much for taking the time to leave this review 💛 It was a pleasure assisting you!

Jade - Smile Team✨

May 5, 2024

Service absolument impeccable, efficace, rapide, courtois !

Le Monde de Cyno
Canada
5 days using the app
Smile.io replied May 6, 2024

Merci beaucoup d'avoir pris le temps de laisser cet avis 💖 Ce fut un plaisir de vous aider!

Lisa - Smile Team✨

December 14, 2023

Elle a été très à l'écoute et a su me renseigner correctement !

MI-RÊ COSMETICS - Maquillage-soin hybride coréen
France
About 2 years using the app
Smile.io replied December 15, 2023

Merci pour ces mots gentils! Je suis ravie d'apprendre que Joanna a pu vous aider 🙂

Votre fidélité,

✨L'équipe d'assistance Smile ✨

November 14, 2023

Excellent Customer Service. Was evaluating multiple Loyalty & Rewards apps, and Smile.io put a smile on our face and won us over. Great App and Team

HookahJohn.com
United States
About 2 hours using the app
Smile.io replied November 16, 2023

Thanks for leaving us a review and thanks for choosing to be a Smile merchant! We're so very glad to have you as a merchant and that we can put a Smile on your face 🙂

Yours in Loyalty,

✨ The Smile Support Team ✨

December 30, 2023

bester service dankesehr

Sener Jewelry
United Arab Emirates
8 months using the app
Smile.io replied January 4, 2024

Thanks so much for the 5-star rating! It means so much and everyone here at Smile really appreciates it 🫶

Yours in Loyalty,

✨ Smile Team ✨

February 20, 2024

The customer support is efficient.

EILONG®
Taiwan
28 days using the app
Smile.io replied February 22, 2024

Thanks so much for taking the time to leave a review! We really appreciate the kind words 🙏

Yours in Loyalty,

✨ The Smile Support Team ✨

December 20, 2023

Great, they have live chat to help with any issue.

UNCLE STANLEY スタンリーおじさんのケーキ
Canada
About 10 hours using the app
Smile.io replied January 4, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 🤩

Don't hesitate to reach out if there is anything we can help you with! 💖

- Smile Team ✨

March 4, 2024

Jade was very helpful! I did not expect a response so quickly and she answered all the additional questions I had!

dontmissabeat
United States
About 1 hour using the app
Smile.io replied March 5, 2024

Thank you so much for taking the time to leave such a wonderful review! We are happy to hear that you are happy with Smile!

Yours in Loyalty,

✨ Jade &The Smile Support Team

February 8, 2024

Great service

Donna Rachele Jewelry
Austria
17 days using the app
Smile.io replied February 9, 2024

Thanks so much for taking the time to leave a review! We really appreciate it 🙏

If you need anything else, please do reach out. We're happy to help :)

Yours in Loyalty,

✨ The Smile Support Team ✨

November 22, 2023

The customer is really great and really friendly.

Sweet Life
United States
15 days using the app
Smile.io replied December 2, 2023

Thank you for your review. We have reached out via email to see if there is anything we can improve on.

Cheers

The Smile Team