Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,649)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing customer retention and increasing order values through customizable loyalty programs, including rewards, referrals, and VIP tiers. They praise its user-friendly interface and reliability. The customer support team is frequently commended for being responsive and providing creative solutions to improve loyalty programs, significantly boosting customer loyalty and satisfaction.

March 3, 2022

Smile is a great rewards system and our customers love getting points! It's very easy to understand.

Rivers & Glen Trading Co.
United States
Almost 9 years using the app
Smile.io replied March 4, 2022

Thank you! 🙏 We're excited to work with you and help bring in those customers! 💯

August 18, 2022

Smile has been great for us. Our redemption percentage is significant and customers are motivated by the rewards

LipoSci Labs
United States
Over 8 years using the app
Smile.io replied August 18, 2022

Thanks so much for taking the time to leave a review! We really appreciate it :) It was great chatting with you and am so glad we were able to help you today <3 - Jade

Edited February 1, 2024

To those merchants that are looking to increase customer engagement and make the most out of each customer relationship, look no further than Smile.

Having been on multiple platforms over the years and having tested many different Reward & Loyalty offerings, allow me to save anyone that is looking for a customer point solution some time as you have now found the app you need for your Shopify store.

Look no further. This app is super easy to setup and customer service is always available should you need it.

BulbAmerica
United States
Over 8 years using the app
May 1, 2016

Easy to install and use which makes this app perfect! Thank you!

Smokey Mountain Lacquers
United States
Over 8 years using the app
Edited November 5, 2024

Useful for our reward system - great support from Shelby.

Grassroots California
United States
Over 8 years using the app
February 12, 2019

I am new at this, and needed help- Maggie M you are awesome! You fixed it faster than I expected and I really appreciate good customer service. You rock!

Studio Gear Cosmetics
United States
Over 8 years using the app
Smile.io replied March 27, 2019

Thanks so much for the five-star review! Our Support team is pretty awesome :)

March 15, 2023

This is a Great app and customer support! We use it for our POS transactions. My questions were answered and we're ready to go.

Vapor Villa
United States
Over 8 years using the app
Smile.io replied March 15, 2023

Awesome that you are all set up now :) Thanks so much for taking the time to leave this kind review — we really appreciate it! 😊

Smile Team ✨

December 15, 2023

Reached out to support for an issue and received quick and friendly service!

Sweetapolita™
Canada
About 8 years using the app
Smile.io replied December 17, 2023

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

Edited September 27, 2024

Exceptional customer service that has willingly accommodated our changing needs over the years. Smile is highly supported, and feature-rich. However, we value customer service above all else, and we have always been supported by this team.

Camille Beckman
United States
Over 8 years using the app
Edited September 1, 2016

Good till now! www.vangovapes.com has a great points program!

Vangovapes
Canada
About 8 years using the app