Smile: Loyalty & Rewards
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,478)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its effective loyalty programs that boost customer retention and increase average order values. It is easy to set up and integrates seamlessly with Shopify, featuring loyalty landing pages and visible points on product pages. The customer support is praised for being responsive and efficient, often resolving issues quickly. However, some merchants express concerns about the pricing for higher tiers. The app is valued for improving customer engagement and driving sales.
Refine
-
By rating
Super fijne klantenservice!
Hartelijk dank dat u de tijd heeft genomen om een recensie voor ons achter te laten! Wij waarderen het enorm 🤩
- Smile Team✨
Easy to work with for us and our customers
Thank you so much for taking the time to leave this review 💛 It was a pleasure assisting you!
Jade - Smile Team✨
Très réactif quand on rencontre un problème, c'est appréciable. Merci pour votre aide, grâce à vous j'ai résolu mon problème rapidement
Thanks for leaving a review! Don't hesitate to reach out if you have any questions. We're always here when you need us!
Smile Team ✨
Service absolument impeccable, efficace, rapide, courtois !
Merci beaucoup d'avoir pris le temps de laisser cet avis 💖 Ce fut un plaisir de vous aider!
Lisa - Smile Team✨
Elle a été très à l'écoute et a su me renseigner correctement !
Merci pour ces mots gentils! Je suis ravie d'apprendre que Joanna a pu vous aider 🙂
Votre fidélité,
✨L'équipe d'assistance Smile ✨
Excellent Customer Service. Was evaluating multiple Loyalty & Rewards apps, and Smile.io put a smile on our face and won us over. Great App and Team
Thanks for leaving us a review and thanks for choosing to be a Smile merchant! We're so very glad to have you as a merchant and that we can put a Smile on your face 🙂
Yours in Loyalty,
✨ The Smile Support Team ✨
5 star customer service. Lisa was able to quickly answer my question and confirmed my suspicion.
3 stars because smile.io does not currently offer a way to exclude a collection from point redemption. The solution is clunky - create a collection that does not include those items. That works but is not ideal
Thank you so much for taking the time to leave this review and share your feedback with us! We are always looking for ways to improve and value your thoughts and ideas 🙌
We'll be here if there is ever anything else we can help you with 😊
- Smile Team✨
bester service dankesehr
Thanks so much for the 5-star rating! It means so much and everyone here at Smile really appreciates it 🫶
Yours in Loyalty,
✨ Smile Team ✨
The customer support is efficient.
Thanks so much for taking the time to leave a review! We really appreciate the kind words 🙏
Yours in Loyalty,
✨ The Smile Support Team ✨
Great, they have live chat to help with any issue.
Thank you so much for taking the time to leave this review! We really appreciate it 🤩
Don't hesitate to reach out if there is anything we can help you with! 💖
- Smile Team ✨