Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,480)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty programs that boost customer retention and increase average order values. It is easy to set up and integrates seamlessly with Shopify, featuring loyalty landing pages and visible points on product pages. The customer support is praised for being responsive and efficient, often resolving issues quickly. However, some merchants express concerns about the pricing for higher tiers. The app is valued for improving customer engagement and driving sales.

January 20, 2024

loved the team, app and service, highly recommended

Lebazon
Lebanon
About 7 hours using the app
Smile.io replied January 23, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

January 15, 2024

good

Golden Shop
Palestinian Territories
About 1 month using the app
Smile.io replied January 16, 2024

Thanks for leaving a review! Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

January 17, 2024

Great customer service

ilovemud.com
United States
2 days using the app
Smile.io replied January 19, 2024

Thank you so much for taking the time to leave this review 💛 We are happy our support team could assist!

-The Smile Team✨

November 22, 2023

Brandon answered all the questions I had! Thank you so much!

Thorns Warehouse
United States
About 9 hours using the app
Smile.io replied November 25, 2023

Thank you for taking the time to leave your kind review ❤️ It was a pleasure assisting you feel free to reach out if you need any assistance - Brandon & The Smile Team

April 24, 2024

so helpful and easy to use!

ALL THINGS PRESSED
United States
38 minutes using the app
Smile.io replied April 26, 2024

Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂

Lynn - Smile Team ✨

March 1, 2024

Merci à Jade qui m'a beaucoup aidé. J'ai pu régler mon problème rapidement grâce à elle, elle est super

Boïa
France
9 days using the app
Smile.io replied March 5, 2024

Thank you so much for taking the time to leave such a wonderful review! We are happy to hear that you are happy with Smile!

Yours in Loyalty,

✨ Jade &The Smile Support Team

February 8, 2024

very helpful! :D

Olive+Remy
United States
2 days using the app
Smile.io replied February 10, 2024

Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂

Yours in Loyalty,

✨ The Smile Support Team ✨

November 8, 2023

Limitation on POS filter.

MS. READ (M) Sdn Bhd
Malaysia
About 1 year using the app
Smile.io replied July 28, 2024

Thanks so much for taking the time to leave us a review! We genuinely appreciate you doing so 🙏

We did reach out to your last conversation thread to see if there was any additional feedback you could provide us. Hope to hear from you there to learn more about your experience using Smile 🤓

Yours in Loyalty,

✨ The Smile Support Team ✨

December 6, 2023

très bonne expérience, problème résolu rapidement

Loïcia
France
Over 2 years using the app
Smile.io replied December 7, 2023

Merci beaucoup d'avoir laissé un avis. Nous sommes heureux que vous viviez une bonne expérience avec Smile. Faites-nous savoir si nous pouvons faire quelque chose pour vous !

December 10, 2023

App ótimo e o atendimento excelente! Recomendo.

Vitrinne Clássica
Brazil
4 months using the app
Smile.io replied December 12, 2023

Obrigado pela recomendação e por nos deixar um comentário!

Sua lealdade,

✨ A Equipe de Apoio ao Sorriso ✨