Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,477)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty programs that boost customer retention and increase average order values. It is easy to set up and integrates seamlessly with Shopify, featuring loyalty landing pages and visible points on product pages. The customer support is praised for being responsive and efficient, often resolving issues quickly. However, some merchants express concerns about the pricing for higher tiers. The app is valued for improving customer engagement and driving sales.

December 20, 2023

Great, they have live chat to help with any issue.

UNCLE STANLEY スタンリーおじさんのケーキ
Canada
About 10 hours using the app
Smile.io replied January 4, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 🤩

Don't hesitate to reach out if there is anything we can help you with! 💖

- Smile Team ✨

March 4, 2024

Jade was very helpful! I did not expect a response so quickly and she answered all the additional questions I had!

dontmissabeat
United States
About 1 hour using the app
Smile.io replied March 5, 2024

Thank you so much for taking the time to leave such a wonderful review! We are happy to hear that you are happy with Smile!

Yours in Loyalty,

✨ Jade &The Smile Support Team

February 8, 2024

Great service

Donna Rachele Jewelry
Austria
17 days using the app
Smile.io replied February 9, 2024

Thanks so much for taking the time to leave a review! We really appreciate it 🙏

If you need anything else, please do reach out. We're happy to help :)

Yours in Loyalty,

✨ The Smile Support Team ✨

November 22, 2023

The customer is really great and really friendly.

Sweet Life
United States
15 days using the app
Smile.io replied December 2, 2023

Thank you for your review. We have reached out via email to see if there is anything we can improve on.

Cheers

The Smile Team

January 20, 2024

loved the team, app and service, highly recommended

Lebazon
Lebanon
About 7 hours using the app
Smile.io replied January 23, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

January 15, 2024

good

Golden Shop
Palestinian Territories
About 1 month using the app
Smile.io replied January 16, 2024

Thanks for leaving a review! Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

January 17, 2024

Great customer service

ilovemud.com
United States
2 days using the app
Smile.io replied January 19, 2024

Thank you so much for taking the time to leave this review 💛 We are happy our support team could assist!

-The Smile Team✨

April 24, 2024

so helpful and easy to use!

ALL THINGS PRESSED
United States
38 minutes using the app
Smile.io replied April 26, 2024

Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂

Lynn - Smile Team ✨

November 22, 2023

Brandon answered all the questions I had! Thank you so much!

Thorns Warehouse
United States
About 9 hours using the app
Smile.io replied November 25, 2023

Thank you for taking the time to leave your kind review ❤️ It was a pleasure assisting you feel free to reach out if you need any assistance - Brandon & The Smile Team

March 1, 2024

Merci à Jade qui m'a beaucoup aidé. J'ai pu régler mon problème rapidement grâce à elle, elle est super

Boïa
France
9 days using the app
Smile.io replied March 5, 2024

Thank you so much for taking the time to leave such a wonderful review! We are happy to hear that you are happy with Smile!

Yours in Loyalty,

✨ Jade &The Smile Support Team