Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,656)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing customer retention and increasing order values through customizable loyalty programs, including rewards, referrals, and VIP tiers. They praise its user-friendly interface and reliability. The customer support team is frequently commended for being responsive and providing creative solutions to improve loyalty programs, significantly boosting customer loyalty and satisfaction.

October 14, 2016

great little app, my customers really respond well to it.

Mrssnufflebean
United Kingdom
Almost 8 years using the app
September 16, 2021

Been using this app since 2016. Our loyalty program has become a major part of our company. I highly recommend this app for your loyalty and referral program.

Herb'N Eden
United States
Almost 8 years using the app
Smile.io replied September 17, 2021

Thank you so much for taking the time to leave us a review! We're so happy to hear that our app has been able to help your business 🙏

May 30, 2016

New to this app but for a beginner its very easy to use and gets the thumbs up from me so far... Fantastic work creating this guys... :-)

Fit Filtration
United Kingdom
Almost 8 years using the app
Edited January 29, 2024

Very helpful staff! (Thank you Lynn ♥️) Easy to use app and customers appreciate the rewards. Another tool on our belt to increase conversions.

Designed To Shine 2
United States
Almost 8 years using the app
September 27, 2023

Jade was so helpful! We were having issues importing codes and she was brilliant and sorted it all out for us. Honestly, it is rare to actually speak to someone on a live chat who can assist as easily as Jade did.
She is a real credit to Smile and we hope to speak to her again in the future if we need help!
Thank you Jade! You deserve a HUGE pay rise! :)

Bee Equipment
United Kingdom
Almost 8 years using the app
Smile.io replied September 28, 2023

Thank you for taking the time to leave your kind review ❤️ It was a pleasure assisting you feel free to reach out if you need anymore assistance - Jade & The Smile Team

October 19, 2021

love this app! and my clients love it too! They are able to refer their team and get FREE items with their points!

KZ Swag Shop
United States
Almost 8 years using the app
Smile.io replied October 20, 2021

We love our merchants and their clients too 💕 Thanks for reaching out and letting us know you are enjoying the app!

Edited March 27, 2017

A handy app helping us to reward our customers through our My Metcheck rewards programme

Metcheck
United Kingdom
Almost 8 years using the app
Edited August 15, 2023

Great responsive support from Jade! She helped with a small issue I had today and solved it very quickly.

Ebodyboarding Com
United States
Almost 8 years using the app
November 18, 2020

We use smile to manage our bottle return program and track points for discounts off of future purchases. It’s a triple win. We reduce our waste and reuse bottles through this program, we increase custom satisfaction and repeat business, and we lower costs. Can’t recommend this app enough!

goodvibes juice co.
Canada
Over 7 years using the app
Smile.io replied November 20, 2020

Thank you so much for you review and recommendation 💖 We really love your product here at Smile! 🧃

February 20, 2016

Excellent! What I've always wanted. Simple and easy!

Menz Menzy
Japan
Over 7 years using the app