Smile: Loyalty & Rewards
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,550)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its user-friendly interface and exceptional customer service, which simplifies setting up loyalty programs. They appreciate the customization options that boost customer retention and engagement, aligning well with their brand identity. The app also increases customer re-engagement and average order values, with seamless Shopify integration and reliable performance.
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Easy set up, easy to use, and our customers love it.
She is so nice because she quickly understood the request, answered it, and even attached a detailed photo of how to inform her. Five stars ★★★★★
Thank you so much for your long-term support, and the 5-star review! We're so glad that you're still loving our app :)
Jade was so helpful! We were having issues importing codes and she was brilliant and sorted it all out for us. Honestly, it is rare to actually speak to someone on a live chat who can assist as easily as Jade did.
She is a real credit to Smile and we hope to speak to her again in the future if we need help!
Thank you Jade! You deserve a HUGE pay rise! :)
Thank you for taking the time to leave your kind review ❤️ It was a pleasure assisting you feel free to reach out if you need anymore assistance - Jade & The Smile Team
Great service! Looking forward to using this app in my new store.
Easy setup, easy to use, functional and with excellent customer service. Highly recommend Smile to any online business with a rewards programme.
We really appreciate the recommendation! It's great to hear that you had a good experience using the app and chatting with our team. Please feel free to reach out again if you need anything else 😄
Smile.io so far is a very good app so far, which adds up a lot to an e-shop and keeps customers very happy! It would be an extra benefit, if all the users of the app get informed when there are changes and updates in the app, so that we can take advantage of the new stuff. But generally I'm very content. And Lynn from customer service was very fast and very helpful when I had some problems with the app. Keep up the good work!
When I reached out to Smile using their easy, and very easy to find, chat function, Jade was very responsive and helpful. They were able to provide screenshots and very easy to follow directions to help with my needs. I truly appreciate their help and will be using this function in the future due to the expedited response time. I also appreciate their efforts to make me smile and laugh on this Friday morning! It did not go unnoticed! Thank you, Jade!
Fast & informative service as always.
Thanks so much for taking the time to leave a review. We are so glad that you find Smile user friendly, and enjoy our support! Let us know if there is anything else we can help you with :)
Awesome app! Jade from tech support was especially helpful and fast!!
Have been using this for over 2 years. It's highly appreciated by all our customers and I believe has become a reason to for them to come back to us.
Gives a lot of options to choose rewards for different actions. I like that it integrates with other apps, has been a very useful feature for us.
We are on a grandfathered plan so have access to unlimited apps for a reasonable price, however the plans that are available now I feel are quite highly priced for the multiple app integration functionality. I hope the team reconsiders this.
Thank you so much for your review and honest feedback! We will absolutely take this into consideration, thank you so much!