Smile: Loyalty Rewards Program
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,654)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for enhancing customer retention and increasing order values through customizable loyalty programs, including rewards, referrals, and VIP tiers. They praise its user-friendly interface and reliability. The customer support team is frequently commended for being responsive and providing creative solutions to improve loyalty programs, significantly boosting customer loyalty and satisfaction.
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This app has been easy to use. It's all working in the background with no assistance from us and my customers are getting rewarded! I have only had one issue ( and it was not the app's fault) and they sent me instructions to fix it quickly. I am very happy and highly recommend Smile Loyalty and Rewards.
Thank you so much for your review 🤩 We really appreciate your kind words!
Please don't hesitate to reach out if there is anything else we can help you with 😁
✨ The Smile Team
Setting this up for Quinn's Mercantile! So easy to use this app with Shopify! Very happy working with Sweet Tooth and Loyalty Rewards--customers are pleased, too!
Brandon was quick to reply and solved my problem 100 percent. He is outstanding with regard to customer service.
Thank you for your kind words we really appreciate it. We pride ourselves on our customer service and are delighted you got a great response.
Cheers
The Smile Team
Smile has been absolutely critical in helping us scale our business. 5 stars for support, ease of use, and results.
Thank you so much for your 5 star review! We really appreciate it! 😊
We've been using the app for a while, and as shopify updates this and that, we've run into some issues. The technical support team—Brandon, Lynn, and Angie—helped me understand and fix the issues. I was impressed! The app is awesome—very straightforward and easy to use. Thank you!
Thanks so much for taking the time to leave a review! It was a pleasure speaking with you. We are all so glad that you are enjoying Smile 💛 -Nicole
very happy with app, customers love our smile rewards. Good customer support
I just started using the Smile app for our company so I was a bit unsure of what I was doing. I chatted in with their customer service and it is amazing! I chatted with Jade and she was friendly, knowledgeable, and quick to respond.
It was a pleasure chatting with you today! Thank you for taking the time to leave a review :) -Jade <3
Abby was truly very helpful and patient in solving our issue! It is nice to have such a great customer experience from time to time as not many of them exist nowadays! Keep it up Abby :)
Lynn was very helpful in solving my issues. The app we have been using for many years and works good.
Very happy with Smile! Hannah was super helpful in upgrading our account and we are looking forward to using the new features on our store Beserk and seeing how it can grow our business. Thankyou! x
Thank you so much for your kind review we really appreciate it. I've reached out via email to provide more info on the invoice feature we appreciate the feedback and will do what we can to action them.
Best regards
Smile team