Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,669)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing customer retention and boosting order values through its rewarding points system. It features a user-friendly interface with customizable loyalty and referral programs. The app integrates well with Shopify and is noted for its reliability. Customer support is highlighted for its responsiveness and helpfulness in optimizing loyalty programs, making it a valuable tool for improving customer loyalty and business growth.

November 18, 2020

We use smile to manage our bottle return program and track points for discounts off of future purchases. It’s a triple win. We reduce our waste and reuse bottles through this program, we increase custom satisfaction and repeat business, and we lower costs. Can’t recommend this app enough!

goodvibes juice co.
Canada
Over 7 years using the app
Smile.io replied November 20, 2020

Thank you so much for you review and recommendation 💖 We really love your product here at Smile! 🧃

February 20, 2016

Excellent! What I've always wanted. Simple and easy!

Menz Menzy
Japan
Over 7 years using the app
March 21, 2022

Great communication. Whenever I have a question the team is always available and responds within a reasonable time. I also really just love the app. It is really clean, seamless and easy enough for me and my customers to use. I look forward to adding on my features within the app.

Gwen Beloti Collection
United States
Over 7 years using the app
Smile.io replied March 22, 2022

We're glad our team was able to help you so thoroughly! We'll let them know you appreciated their time 💕

August 1, 2023

This app has been easy to use. It's all working in the background with no assistance from us and my customers are getting rewarded! I have only had one issue ( and it was not the app's fault) and they sent me instructions to fix it quickly. I am very happy and highly recommend Smile Loyalty and Rewards.

Cool Ponds
United States
Over 7 years using the app
Smile.io replied August 3, 2023

Thank you so much for your review 🤩 We really appreciate your kind words!

Please don't hesitate to reach out if there is anything else we can help you with 😁

✨ The Smile Team

Edited July 29, 2016

Setting this up for Quinn's Mercantile! So easy to use this app with Shopify! Very happy working with Sweet Tooth and Loyalty Rewards--customers are pleased, too!

Quinns Mercantile
United States
Over 7 years using the app
December 6, 2023

Brandon was quick to reply and solved my problem 100 percent. He is outstanding with regard to customer service.

The Avenue Stained Glass
United States
Over 7 years using the app
Smile.io replied December 7, 2023

Thank you for your kind words we really appreciate it. We pride ourselves on our customer service and are delighted you got a great response.

Cheers

The Smile Team

September 25, 2019

Smile has been absolutely critical in helping us scale our business. 5 stars for support, ease of use, and results.

inkbox tattoos
United States
Over 7 years using the app
Smile.io replied September 26, 2019

Thank you so much for your 5 star review! We really appreciate it! 😊

Edited August 8, 2024

We've been using the app for a while, and as shopify updates this and that, we've run into some issues. The technical support team—Brandon, Lynn, and Angie—helped me understand and fix the issues. I was impressed! The app is awesome—very straightforward and easy to use. Thank you!

Cupidrop
United States
Over 7 years using the app
Smile.io replied April 20, 2022

Thanks so much for taking the time to leave a review! It was a pleasure speaking with you. We are all so glad that you are enjoying Smile 💛 -Nicole

Edited April 23, 2024

very happy with app, customers love our smile rewards. Good customer support

Annanda Chaga
Canada
Over 7 years using the app
June 6, 2022

I just started using the Smile app for our company so I was a bit unsure of what I was doing. I chatted in with their customer service and it is amazing! I chatted with Jade and she was friendly, knowledgeable, and quick to respond.

TruSelf Organics
United States
Over 7 years using the app
Smile.io replied June 6, 2022

It was a pleasure chatting with you today! Thank you for taking the time to leave a review :) -Jade <3