Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,524)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty and rewards system that boosts customer retention and engagement. They find it easy to set up and use, with features like customizable rewards and loyalty landing pages enhancing the shopping experience. The free version offers significant value with ample customization options. Customer support is praised for being responsive and attentive, often with specific staff members commended, highlighting the personalized service provided.

Edited March 12, 2024

Chicobab
Canada
3 months using the app
Smile.io replied February 15, 2024

Thanks so much for taking the time to leave us a review! We really do appreciate your taking the time to leave feedback and would love to hear if there's anything else we can do better to earn that extra star in the future 🙏

Yours in Loyalty,

✨ The Smile Support Team ✨

May 29, 2024

Lisa was excellent in providing great customer service!

LA Retail Store
Canada
Smile.io replied May 31, 2024

Thanks for leaving a review! Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

February 6, 2024

Muy buena la atención

Fiido ® Cereal Infantil libre de alérgenos
Colombia
About 1 month using the app
Smile.io replied February 7, 2024

¡Muchas gracias por tomarse el tiempo para dejar esta reseña! Realmente lo apreciamos 💖

No dude en comunicarse si tiene alguna pregunta. ¡Siempre estamos aquí cuando nos necesitas!

- Smile Team ✨

November 26, 2023

So far so good

Mineral Mystic
United States
About 7 hours using the app
Smile.io replied December 2, 2023

Thank you for your review. We have reached out via email to see if there is anything we can improve on.

Cheers

The Smile Team

November 15, 2024

Shelby was incredibly helpful and prompt, immediately knowing the answer! Smile is fortunate to have such an outstanding team member on their staff.

Vip Barber Supply
United States
Smile.io replied November 16, 2024

We smiled reading this review! Thank you so much :)))

November 14, 2024

Réponse rapide et pro. Parfait

OSAKE
France
Smile.io replied November 16, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

November 14, 2024

Jade in the customer support team was super helpful with a query my customer had, and explained clearly what the resolve was. Thanks v much!

Redchurch Brewery
United Kingdom
Smile.io replied November 16, 2024

Thank you for taking the time to leave this review! We're so glad to hear that you had a great experience with Jade 🤩

- Smile Team ✨

December 18, 2023

good

Puddle Fish & Co Clothing
United States
About 2 hours using the app
Smile.io replied December 19, 2023

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Smile Team ✨

April 8, 2015

Absolutely amazing app. I love the function of this app, it is easy to use, has a very friendly set up process and the service is outstanding. I would recommend Sweet Tooth to every business.

Kogi Naturals
Canada
Almost 10 years using the app
March 22, 2018

Smile.io is the best! Their customer service is helpful and incredibly responsive. Maggie was great :)

Juice Nashville
United States
Over 9 years using the app