Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,654)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing customer retention and increasing order values through customizable loyalty programs, including rewards, referrals, and VIP tiers. They praise its user-friendly interface and reliability. The customer support team is frequently commended for being responsive and providing creative solutions to improve loyalty programs, significantly boosting customer loyalty and satisfaction.

Edited July 18, 2024

Very happy with Smile! Hannah was super helpful in upgrading our account and we are looking forward to using the new features on our store Beserk and seeing how it can grow our business. Thankyou! x

Beserk
Australia
Over 7 years using the app
Smile.io replied September 16, 2023

Thank you so much for your kind review we really appreciate it. I've reached out via email to provide more info on the invoice feature we appreciate the feedback and will do what we can to action them.

Best regards

Smile team

Edited December 18, 2023

Great support! Prompt to reply and walked me through the steps with screenshots. Thank you Lisa!

ProteinWise
United States
Over 7 years using the app
Smile.io replied May 25, 2020

So glad to hear that Maggie did such a great job! Thank you for your review - please don't hesitate to reach out to support if we can help with anything else!

August 3, 2017

Fantastic app, works exactly as described. Installing was easy. Well worth it.

Casebuddy
Australia
Over 7 years using the app
June 30, 2023

David was very helpful. Quick and concise, gave me the answers I needed and in a timely manner. He even went out of his way to give me information and data I requested so I could decide on the right plan.

De Soto Sport
United States
Over 7 years using the app
Smile.io replied June 30, 2023

We really appreciate you taking the time to leave us a review I'm glad we were able to help you.

Best regards

The Smile team

Edited March 23, 2023

Great! Easy to use, super friendly staff, works great with our website

thanks
topdognutrition.co.nz

Topdog Nutrition
New Zealand
About 7 years using the app
Edited November 7, 2019

Great app. great customer service, I got help from Maggie today, it was very quick response, I hope our clients can redeem their points from now on. Thank you!

Your Skin Care Clinic
Canada
About 7 years using the app
Smile.io replied November 8, 2019

Thanks so much for your glowing review! We're so glad that our awesome support team was able to help ✨

August 9, 2017

Easy to use, very helpful support. Intuitive design and features.

Aramara Beauty
United States
About 7 years using the app
September 2, 2016

So far so good, this is a great way to boost loyalty and made super easy by Sweet Tooth.

Ranas Bakery
United Kingdom
About 7 years using the app
April 7, 2017

great app ! hoping it could be cheaper but this is high quality stuff ! www.oribags.com

Oribags2
Malaysia
About 7 years using the app
December 16, 2015

Simple and easy implementation, very straightforward for those of us who are not super tech experts. A great way to automate the process of rewarding your customer's loyalty. Recommended!

Trouvai
Costa Rica
About 7 years using the app