Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,477)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty programs that boost customer retention and increase average order values. It is easy to set up and integrates seamlessly with Shopify, featuring loyalty landing pages and visible points on product pages. The customer support is praised for being responsive and efficient, often resolving issues quickly. However, some merchants express concerns about the pricing for higher tiers. The app is valued for improving customer engagement and driving sales.

Edited October 16, 2024

Fantastic experience with the customer service team! Any questions I had were answered quickly, and they made sure I understood all the benefits of the program. It’s clear they genuinely care about providing a great customer experience. Highly recommend!

One Love Organics©
United States
About 8 years using the app
Smile.io replied November 25, 2020

Thank you so much for your review and for sticking with us for so long 💖

September 1, 2016

Allowed us to launch our new rewards programme ClimeMET Rewards which our customers love, so thank you

Climemet
United Kingdom
About 8 years using the app
May 11, 2016

Super easy to set up - I can't believe it really. Now, I'm just hoping my customers will use it and like the rewards we're giving them.

Dr Cowans Garden
United States
Almost 8 years using the app
Edited September 14, 2024

Smile is a great app for reward points! Set up was easy and it only took a minute to import my coupon codes for the discount rewards. I downloaded other apps for loyalty reward points but they do not have the option to follow social media pages for extra points. I can't wait to see the results.

Boutiquedandelion
United States
Almost 8 years using the app
Edited January 29, 2019

Great app, especially the free version. Lots of functionality and looks very sleek. Much better than other reward apps available.

Slingaholics
United Kingdom
Almost 8 years using the app
October 14, 2016

great little app, my customers really respond well to it.

Mrssnufflebean
United Kingdom
Almost 8 years using the app
September 16, 2021

Been using this app since 2016. Our loyalty program has become a major part of our company. I highly recommend this app for your loyalty and referral program.

Herb'N Eden
United States
Almost 8 years using the app
Smile.io replied September 17, 2021

Thank you so much for taking the time to leave us a review! We're so happy to hear that our app has been able to help your business 🙏

May 30, 2016

New to this app but for a beginner its very easy to use and gets the thumbs up from me so far... Fantastic work creating this guys... :-)

Fit Filtration
United Kingdom
Almost 8 years using the app
Edited January 29, 2024

Very helpful staff! (Thank you Lynn ♥️) Easy to use app and customers appreciate the rewards. Another tool on our belt to increase conversions.

Designed To Shine 2
United States
Almost 8 years using the app
October 19, 2021

love this app! and my clients love it too! They are able to refer their team and get FREE items with their points!

KZ Swag Shop
United States
Almost 8 years using the app
Smile.io replied October 20, 2021

We love our merchants and their clients too 💕 Thanks for reaching out and letting us know you are enjoying the app!