Overall rating
4.9
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup, seamless integration, and customizable rewards program. It's recognized for effectively driving customer loyalty and boosting sales, with a positive impact on customer engagement and retention. Merchants value the responsive customer service during system outages or data delays. The app is praised for its affordability, value for money, and low maintenance. Its adaptability to various business needs is also highlighted.

August 18, 2020

Pas disponible en Français... Pourtant depuis des années nous attendons la traduction de ce service... Tant pis.

Hanout
France
12 minutes using the app
Smile.io replied August 19, 2020

Thank you for your review! We'll let you know as soon as the French version becomes available 😄

July 6, 2021

日本語に対応しておらず、日本円にも対応していません。使えるマーケットが限られています。デザインがいいだけに非常に残念。
日本語に対応しておらず、日本円にも対応していません。使えるマーケットが限られています。デザインがいいだけに非常に残念。

JustFit
Japan
8 minutes using the app
Smile.io replied July 6, 2021

Thank you so much for the review! So sorry to hear your language isn't available yet -- Smile is currently available in 5 languages and we plan to keep expanding our translations 🌍 I've just sent you an email to follow-up on the possible workarounds that we can offer 😊

March 8, 2023

Cant use the app as it Just flashes the screen when trying to view the app , unusable as i cant get past the opening screen

Classic Gent
United Kingdom
6 minutes using the app
Smile.io replied March 8, 2023

Hey, thank you for your review. I'm really sorry to see you are having difficulties I have reached out via email to help you resolve this and get you up and running.

January 11, 2018

Be careful installing this app, as they will add code that won't uninstall when you leave. Combine their sloppy attitude with the deep access they ask for, and it becomes a no-go.

Breadvillage
United States
4 minutes using the app