Smile: Loyalty & Rewards , 5,253 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its simplicity, ease of setup, and customizable loyalty program features. It integrates well with third-party apps and is effective in increasing customer retention. The customer support team is praised for their quick and helpful responses. Merchants value the app's ability to reward customers for social media engagement and offer incentives. It's suitable for both online and in-store shopping and can manage rewards across multiple websites. The free version is robust, providing many features to build customer loyalty.
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This is a honest review of the Smile.io app. I love the concept of points, referral, and VIP programs. Its a good way to grow your brand providing incentive marketing to your brand however, if you want start off using the free plan. It's going to be frustrating because the launcher or icon is going to block your live chat support if you have any and block social proof pop up as well. The icon only has two placement options and that is bottom left or right. No other adjustment. For those successful shopify owners and want to add this using the free plan. It may frustrate you with the icon blocking your live chat or other third party apps down below. The pricing plan is a jump up to get you to pay for features that should be by default. If you want the good plan. its going to cost 600 off the bat. I passed this statement to the Smile.io team and they are addressing other ways to improve on the icon placement as well other free features to help you grow your revenue as this is their priority number one. I gave this a 3 star because the icon was frustrating as its blocking apps and other things in the footer of both desktop and mobile. They need more options like middle left or right. It would have gotten a 5 star but that was the issue and forgot to add in at least a default template page to help you grow in the free plan.
It's ok so far. Missing the % option instead of the $ one.
Easy to follow set up steps. I'm really looking forward to what this app can do! Well here we go! I'm gonna wait to see what happens before I rank it any higher.
good so good .i can try ,because first one for me
Nice app if you just want to have the basic features. Says that it's a free app but the majority of its' features are a pay per month service.
Would be SO much better if this was integrated into the user's account info instead of them having to have an ugly circle on their phone all the time. I'm surprised this app makes any money due to that. People HATE having stuff like that in their faces. Having said that, the IDEA of the app is great.
This is a mixed review. I absolutely loved it but very reluctantly had to uninstall. During the trial period I could not relocate the popup from the bottom right corner and it was obscuring important aspects of the store. Something had to go. I was not prepared to pay for the privilege of changing the display location. Technically, it's a fantastic app and absolutely superb. I would have eventually upgraded, but not for a simple reason like this. So please consider making Display Location a free feature. I would love to reinstall it. Thank you!!
The app is great but unfortunately many of the app sections and email notifications are not customizable and my store is in spanish so I can't use it for my business. That was a big disappointment because I like all the features from the program. The day they allow you to customize a bit more I will turn my review into a 5 star one.
Hey there! We're sorry to hear you're experiencing issues! We will be in touch via email for further assistance. :)
At this time i cannot give much of a review since i did just install it, so far everything seems okaythough.
its kinda little slow in loading popup!