Smile: Loyalty Rewards Program
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,634)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer retention and increasing order values through its rewards program. It features a user-friendly interface with extensive customization options, including loyalty landing pages. The integration process is smooth, and ongoing maintenance is minimal. Customer support is frequently praised for its quick and effective responses, significantly enhancing the user experience and reliability of the app.
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Been using Smile for years and just had my first issue which needed attention. Karen F was assigned to case and delivered fast and helpful customer service that remedied my issue in a matter of hours. Very happy with overall outcome and would recommend
Thank you so much for taking the time to leave this review! We really appreciate it 💖
Don't hesitate to reach out if you have any questions. We're always here when you need us!
Smile Team ✨
easy to use, fast responsive support team, effective user flow. thanks!
We smiled reading this review! Thank you so much :)
Shelby was quick and super helpful on the support and the integration was seamless
Thank you so much for taking the time to leave this review! We really appreciate it 💖
Great experience so far, has all the features we needed and at a more competitive price than some other options. Lynn was incredibly helpful with any questions I had during the set up process they seem to always be online!!
Thanks for leaving a review! We agree that Lynn is indeed excellent 💖
Don't hesitate to reach out if you have any questions.
Smile Team ✨
The few times I have had to speak/write with the staff at Smile have been nothing but exceptional. They really are there to help and made sure all my concerns and/or issues were resolved. It is very nice to still see some companies out there will great customer service.
Best,
Mike Brown
Thank you so much for taking the time to leave this review!
We really appreciate it 💖
Don't hesitate to reach out if you have any questions,
Smile Team ✨
Good support, thorough rewards program. Easy app blocks to add rewards features to site.
Thank you so much for the 5-star rating 💖
If you need any help, please do not hesitate to reach out.
Smile Team ✨
Great customer experience and 1:1 chat service from Joana!
So glad Joana was able to assist you and thank you for your lovely review!
I am just launching the app so had a lot of questions during set up. Shelby was extremely quick to respond and helpful in guiding me through the process and what would work best for us!
We are so glad Shelby was able to assist you! Thanks for your lovely review!
Great customer service, my question was answered within an hour and issue was solved efficiently. My advisor was Lisa.
We are so glad Lisa was able to assist you quickly, hope you enjoy the app :)
Lisa was very helpful with answering my question. She took the time to provide screenshots which was good so I could share them with my customer as she navigated the site. I appreciated her assistance.
Thank you for this lovely review - we think Lisa is great too! :)