Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,442)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its loyalty and rewards programs, noting significant improvements in customer retention and sales. They appreciate its easy setup and management, customizable features, and the inclusion of loyalty landing pages and points on product pages. The customer support is particularly praised for being responsive and offering valuable guidance on optimizing loyalty programs.

August 23, 2024

Smile is awesome to work with! Customers love the rewards program!

Hello Gorgeous Boutique by Alyssa
United States
Over 6 years using the app
Smile.io replied August 26, 2024

Thank you for the 5-star review and your kind words! We're happy to hear that your customers are loving Smile too. 💖

Shelby - Smile Team ✨

September 26, 2024

Joana did great she give us a lot of input to optimise our smile program:)

Lifters Wear
Germany
Over 3 years using the app
Smile.io replied September 27, 2024

Thanks so much for taking the time to leave this review! We really appreciate the kind words and are so happy to hear Joana was able to help you optimize your program 💪

Lynn - Smile Team ✨

July 22, 2024

Smile is great and we've been using it for years. Jade from customer service helped me resolve an issue and we're happy with everything! Thanks Smile Team and Jade!

Zensah
United States
About 3 years using the app
Smile.io replied July 25, 2024

Thank you for this lovely review - we think Jade is great too! :)

October 10, 2024

Andrea helped me w a problem I could not figure out. Easy directions from her and voila!!!

Selah James
United States
2 months using the app
Smile.io replied October 12, 2024

Thank you so much for the 5-star rating 💖

If you need any help, please do not hesitate to reach out.

Smile Team ✨

October 14, 2024

Great services! thank you Lynn and Ezra.

flowers alley
Australia
About 3 years using the app
Smile.io replied October 16, 2024

Thanks so much for taking the time to rate us 5 stars! 🤩

- Smile Team ✨

September 24, 2024

Love this app, no issues at all over the past couple of years!

Vintage Belle Noire
United States
About 3 years using the app
Smile.io replied September 27, 2024

Thank you so much for this 5-star review. We really appreciate the kind words. We’re here for you anytime!🙏

Lynn - Smile Team✨

October 13, 2024

We’re currently integrating Smile.io into our site, and the experience has been fantastic so far! Their platform is easy to work with, and the customer support team has been amazing—super responsive and helpful every step of the way. They've really gone above and beyond to ensure our integration is smooth.

Highly recommend Smile.io to anyone looking for a reliable rewards platform with excellent support!

Davincified
United States
4 days using the app
Smile.io replied October 14, 2024

We are really glad to hear you've had a fantastic experience both within the app and with our customer support. We look forward to watching your program thrive!

July 3, 2024

Its a Must Have app for our store. The best this is that it engages the customer to buy again from us and not hopping on other websites.
They get motivated for buying more by the rewards they are getting by this app. I truly recommend this app. it is a win win situation for both sides. It really puts a smile on both customers and sellers as well!

Wine Chateau
United States
Over 7 years using the app
Smile.io replied July 6, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

September 4, 2024

Great to work with, thank you

Easy To Grow Bulbs
United States
Almost 7 years using the app
Smile.io replied September 5, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

July 5, 2024

I love that the development team is always working on improving the app. And I just gotta say, the recent support I got from Lynn on an issue that was confusing me was ABSOLUTELY stellar. She went above and beyond, and helped me with a custom code that she didn't have to do.
Lynn is definitely the reason why I am now a Smile.io customer for life. (At least as long as they are smart enough to keep her around!)
Thanks Lynn, and the whole Smile team, for real, human service, and being a company that cares.

ChromaLabel
United States
Over 1 year using the app
Smile.io replied July 23, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!


Smile Team ✨