Smile: Loyalty Rewards Program
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,700)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its loyalty and rewards features that boost customer engagement and retention. They appreciate its user-friendly interface, customizable loyalty programs, tiered rewards, and referral systems. The integration with Shopify is seamless, ensuring easy management. Its performance is reliable, and customer support is noted for being responsive and effective in providing assistance and resolving issues quickly.
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Very helpful and followed up to make sure everything was good.
Thank you so much for taking the time to leave this review! We really appreciate it 💖
We had an issue with Smile where the birthday points weren't being added but Ezra was able to quickly and efficiently resolve this issue and keep me updated along the way.
Thank you for taking the time to leave this review! We're so glad to hear that you had a helpful experience with Ezra 🤩
Amazing customer service! The team is quick to respond and super helpful. Shelby did a great job of helping us with our issue. Highly recommend!
So glad Shelby was able to assist you and thank you for your lovely review! :)))
Ezra was fantastic! Super helpful, clear, and patient in guiding us through resolving an issue with our site. His instructions were spot on and easy to follow—he even highlighted exactly where the problem was and how to fix it step-by-step.
Thanks to him, we had everything up and running in no time, and the Smile app is working perfectly now. Really appreciate the quick support and ...
Thanks for leaving a review! We agree that Ezra (!!!) is indeed excellent 💖
Don't hesitate to reach out if you have any questions.
Smile Team ✨
Helped me fix it
Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂
Angie was great to work with. We've been loving smile for our customers!
We really appreciate this lovely review - thank you! So happy to hear you and your customers are loving Smile!
So far so good, we installed it yesterday morning, by yesterday afternoon we were very comfortable with it. The app is easy enough to use and feels like Shopify which is handy and we can change it enough to feel like it's part of our site.
I had a question about whether I can assign points to previous customers, so if I had someone who had placed four orders in the past can I reward them by ...
Thank you so much for taking the time to leave this review! We really appreciate it 💖
Don't hesitate to reach out if you have any questions.
Smile Team ✨
We had a few questions about how the app works, during setup and support was great about getting back to us with informational answers. We're just getting started but excited about the possible ways to configure our particular loyalty program because smile.io makes it possible with all of its detailed options.
Thank you so much for taking the time to leave this review! We really appreciate it 💖
Don't hesitate to reach out if you have any questions.
Smile Team ✨
several agents replied to my questions quickly very friendly and helpful even for a basic plan user...
Thank you for taking the time to review Smile! We really appreciate it 🤩
Don't hesitate to reach out if you have any questions. We're always here if you need us!
Smile Team ...
the support we have received from Jade has been incredible!
Thank you for taking the time to leave this review! We think Jade is pretty incredible too 🤩