Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,616)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and increasing order values through its rewards program. It features a user-friendly interface with extensive customization options, including loyalty landing pages. The integration process is smooth, and ongoing maintenance is minimal. Customer support is frequently praised for its quick and effective responses, significantly enhancing the user experience and reliability of the app.

November 12, 2024

Great service, very quick to deal with issues, Lynn was great, professional and patient, solved a big problem I had, highly recommend this product!

Willloom
Hong Kong SAR
About 2 months using the app
Smile.io replied November 14, 2024

We are so glad to hear your experience has been smooth - that's what we aim for! We also think Lynn is pretty great :)))

December 11, 2024

I really appreciate Joana's help!! I am excited to start this program on my store and feel relieved that support was able to help me so quickly!!!

Affirm The Word Literary
United States
21 days using the app
Smile.io replied December 13, 2024

Thank you for taking the time to leave us a 5-star review! 🤩

Edited December 17, 2024

Easy to set up and use.

Customer service is amazing!

Goldmania New York
United States
Over 1 year using the app
Smile.io replied December 1, 2024

Thank you for your review. Our support team have reached out to see if there is anything else we can assist you with :)

October 17, 2024

Lisa was a huge help to me when setting up this app. I was not sure on how to go about things and Lisa helped me every step of the way!!

SherLouise Boutique
United States
About 1 month using the app
Smile.io replied October 18, 2024

Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you!

Lisa - Smile Team✨

October 28, 2024

I am just launching the app so had a lot of questions during set up. Shelby was extremely quick to respond and helpful in guiding me through the process and what would work best for us!

Blanc et Rouge Wines & Spirits
United States
23 days using the app
Smile.io replied October 30, 2024

We are so glad Shelby was able to assist you! Thanks for your lovely review!

October 9, 2024

After investigating nearly a dozen different loyalty programs, I settled on a couple to test out, based on stellar reviews. Both had similar features, but in terms of pricing and support, Smile was the clear winner.

The team has gone out of its way to be helpful, which is a huge factor when you're running a small business that processes a lot of transactions.

Bossanova Wine & Beer
Canada
26 days using the app
Smile.io replied October 12, 2024

We are so happy to be an app that you enjoy working with! We will always be here for any questions you have :)

December 16, 2024

Very reactive and helpful when contacted.

Kealia Beauty
France
Over 1 year using the app
Smile.io replied December 17, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

October 31, 2024

So far we are loving this app. Any issues we have had were dealt with quickly and easily via the online chat with Shelby.

Nellie's
Canada
3 months using the app
Smile.io replied November 2, 2024

Thank you for taking the time to leave this review! We're so glad to hear that you had a helpful experience with Shelby 🤩

September 17, 2024

New to the app but so far it's been great!
Easy to set up and use with many options.
Support has been amazing

Mississauga Hardware Centre Inc
Canada
11 months using the app
Smile.io replied September 19, 2024

Thank you so much for taking the time to leave this review!

We really appreciate it 💖

Don't hesitate to reach out if you have any questions,

Smile Team ✨

November 7, 2024

Good support, thorough rewards program. Easy app blocks to add rewards features to site.

Fletch
United States
Over 1 year using the app
Smile.io replied November 9, 2024

Thank you so much for the 5-star rating 💖

If you need any help, please do not hesitate to reach out.

Smile Team ✨