Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,670)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing customer retention and boosting order values through its rewarding points system. It features a user-friendly interface with customizable loyalty and referral programs. The app integrates well with Shopify and is noted for its reliability. Customer support is highlighted for its responsiveness and helpfulness in optimizing loyalty programs, making it a valuable tool for improving customer loyalty and business growth.

October 17, 2023

Efficient and helpful service from Smile team on inquiries had!

Paula's Choice Singapore
Singapore
About 7 years using the app
Smile.io replied October 18, 2023

We are so grateful to have you as a merchant and really appreciate your kind review.

Please reach out if we can help with anything else.

Cheers

The Smile Team

November 1, 2018

We initial installed this as a way of rewarding our customers... since then the app has been improved time and time again with more options for customisation and ways to reward.

The app continues to grow and is an important part of our business.

Roulette Clothing
United Kingdom
About 7 years using the app
November 17, 2023

The support was very quick and was able to resolve the issue right away. Thank you!

Japanese Green Tea Co.
United States
About 7 years using the app
Smile.io replied November 21, 2023

Thanks for taking the time to leave us a review! So glad to hear that our support team was able to quickly resolve your issue 🤓

We'll be here if anything else comes up!

Yours in Loyalty,

✨ The Smile Support Team ✨

April 12, 2017

Definitely a "Best of Shopify" in our opinion. This app is OUTSTANDING, and not just because of the user-friendliness, awesome features or great functionality, but also because of the customer service. We've interacted primarily with Elli and Kellen, both of whom are absolute rock stars. They've been incredibly helpful and responsive, which is particularly helpful for new Shopify store owners who are busy trying to launch and grow a business. Elli even helped us design and build this beautiful explainer page :-) https://vegetableandbutcher.com/pages/welcome-to-the-loyalty-program. We highly recommend Sweet Tooth for anyone interested in an app that offers loyalty AND referral marketing, and for anyone who needs integration with both Shopify AND ReCharge. There aren't many apps on the market that integrate with both Shopify and ReCharge for referral marketing. In fact, outside of Sweet Tooth, we couldn't find one...

Vegetable And Butcher
United States
About 7 years using the app
Edited December 9, 2024

Great support. Always answer swiftly and go the extra mile. Good app with plenty of functionality they are working to expand further.

Shineon Co Nz
New Zealand
Almost 7 years using the app
September 6, 2016

An awesome App. Our customers love it!

Maniacjoe
United States
Almost 7 years using the app
April 14, 2017

Great feature for my website and easy to set up!

Marcella Llc
United States
Almost 7 years using the app
Edited October 27, 2016

I love Sweet Tooth and highly recommend it. We tested three loyalty programs and Sweet Tooth was superior in every way especially ease of use for the customer, ease of use at the back-end and robust functionality. We recently did the switch over for the Shopify update and signed up for the webinar to walk us through the process. It was super fast and easy. I was impressed that the co-founder of the company, Steve Deckert, did the webinar and then stayed on the line to answer questions. Awesome App and Awesome Customer Service. Excited that Dragonwing girlgear customers can earn free gear and discounts using Sweet Tooth!

Www Dragonwinggirlgear Com
United States
Almost 7 years using the app
July 19, 2017

Just signed up! The name alone (Sweet Tooth) was enticing. I have been looking for a creative, seamless, effective way to give back to my customers, and I FOUND OUT!! Thanks so much!

The Glitter Agency
United States
Almost 7 years using the app
Edited November 21, 2023

Smile.io has helped us establish our custom rewards program and grow our returning customer base. for the past several years. Our customers enjoy using this platform and have grown to know and trust our program. The support team is always helpful and quickly helps us resolve any issues. Would recommend to other companies and brands!

Charlie Hustle
United States
Almost 7 years using the app
Smile.io replied October 27, 2023

Thank you so much for the kind words and for taking the time to leave this review! We really appreciate it 💖 And we are so glad to hear about how Smile has benefitted your business 😊

Please let us know if there is anything else we can do to support you!

Cheers,
Smile Team✨