Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,481)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty programs that boost customer retention and increase average order values. It is easy to set up and integrates seamlessly with Shopify, featuring loyalty landing pages and visible points on product pages. The customer support is praised for being responsive and efficient, often resolving issues quickly. However, some merchants express concerns about the pricing for higher tiers. The app is valued for improving customer engagement and driving sales.

October 19, 2021

love this app! and my clients love it too! They are able to refer their team and get FREE items with their points!

KZ Swag Shop
United States
Almost 8 years using the app
Smile.io replied October 20, 2021

We love our merchants and their clients too 💕 Thanks for reaching out and letting us know you are enjoying the app!

Edited March 27, 2017

A handy app helping us to reward our customers through our My Metcheck rewards programme

Metcheck
United Kingdom
Almost 8 years using the app
Edited August 15, 2023

Great responsive support from Jade! She helped with a small issue I had today and solved it very quickly.

Ebodyboarding Com
United States
Almost 8 years using the app
March 31, 2019

Great app. A lot of great features to help build loyal customer base including referral program, social sharing and integration with other apps.
www.misthub.com

MistHub
United States
Over 7 years using the app
Smile.io replied April 1, 2019

Thank you for the 5-star review and for your feedback! We're so happy you've had so much success using our app. :)

November 18, 2020

We use smile to manage our bottle return program and track points for discounts off of future purchases. It’s a triple win. We reduce our waste and reuse bottles through this program, we increase custom satisfaction and repeat business, and we lower costs. Can’t recommend this app enough!

goodvibes juice co.
Canada
Over 7 years using the app
Smile.io replied November 20, 2020

Thank you so much for you review and recommendation 💖 We really love your product here at Smile! 🧃

February 20, 2016

Excellent! What I've always wanted. Simple and easy!

Menz Menzy
Japan
Over 7 years using the app
August 1, 2023

This app has been easy to use. It's all working in the background with no assistance from us and my customers are getting rewarded! I have only had one issue ( and it was not the app's fault) and they sent me instructions to fix it quickly. I am very happy and highly recommend Smile Loyalty and Rewards.

Cool Ponds
United States
Over 7 years using the app
Smile.io replied August 3, 2023

Thank you so much for your review 🤩 We really appreciate your kind words!

Please don't hesitate to reach out if there is anything else we can help you with 😁

✨ The Smile Team

March 21, 2022

Great communication. Whenever I have a question the team is always available and responds within a reasonable time. I also really just love the app. It is really clean, seamless and easy enough for me and my customers to use. I look forward to adding on my features within the app.

Gwen Beloti Collection
United States
Over 7 years using the app
Smile.io replied March 22, 2022

We're glad our team was able to help you so thoroughly! We'll let them know you appreciated their time 💕

Edited July 29, 2016

Setting this up for Quinn's Mercantile! So easy to use this app with Shopify! Very happy working with Sweet Tooth and Loyalty Rewards--customers are pleased, too!

Quinns Mercantile
United States
Over 7 years using the app
Edited August 8, 2024

We've been using the app for a while, and as shopify updates this and that, we've run into some issues. The technical support team—Brandon, Lynn, and Angie—helped me understand and fix the issues. I was impressed! The app is awesome—very straightforward and easy to use. Thank you!

Cupidrop
United States
Over 7 years using the app
Smile.io replied April 20, 2022

Thanks so much for taking the time to leave a review! It was a pleasure speaking with you. We are all so glad that you are enjoying Smile 💛 -Nicole