Smile: Loyalty & Rewards
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,480)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective loyalty programs that boost customer retention and increase average order values. It is easy to set up and integrates seamlessly with Shopify, featuring loyalty landing pages and visible points on product pages. The customer support is praised for being responsive and efficient, often resolving issues quickly. However, some merchants express concerns about the pricing for higher tiers. The app is valued for improving customer engagement and driving sales.
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Excellent! What I've always wanted. Simple and easy!
This app has been easy to use. It's all working in the background with no assistance from us and my customers are getting rewarded! I have only had one issue ( and it was not the app's fault) and they sent me instructions to fix it quickly. I am very happy and highly recommend Smile Loyalty and Rewards.
Thank you so much for your review 🤩 We really appreciate your kind words!
Please don't hesitate to reach out if there is anything else we can help you with 😁
✨ The Smile Team
Great communication. Whenever I have a question the team is always available and responds within a reasonable time. I also really just love the app. It is really clean, seamless and easy enough for me and my customers to use. I look forward to adding on my features within the app.
We're glad our team was able to help you so thoroughly! We'll let them know you appreciated their time 💕
Setting this up for Quinn's Mercantile! So easy to use this app with Shopify! Very happy working with Sweet Tooth and Loyalty Rewards--customers are pleased, too!
We've been using the app for a while, and as shopify updates this and that, we've run into some issues. The technical support team—Brandon, Lynn, and Angie—helped me understand and fix the issues. I was impressed! The app is awesome—very straightforward and easy to use. Thank you!
Thanks so much for taking the time to leave a review! It was a pleasure speaking with you. We are all so glad that you are enjoying Smile 💛 -Nicole
very happy with app, customers love our smile rewards. Good customer support
I just started using the Smile app for our company so I was a bit unsure of what I was doing. I chatted in with their customer service and it is amazing! I chatted with Jade and she was friendly, knowledgeable, and quick to respond.
It was a pleasure chatting with you today! Thank you for taking the time to leave a review :) -Jade <3
Abby was truly very helpful and patient in solving our issue! It is nice to have such a great customer experience from time to time as not many of them exist nowadays! Keep it up Abby :)
Lynn was very helpful in solving my issues. The app we have been using for many years and works good.
Very happy with Smile! Hannah was super helpful in upgrading our account and we are looking forward to using the new features on our store Beserk and seeing how it can grow our business. Thankyou! x
Thank you so much for your kind review we really appreciate it. I've reached out via email to provide more info on the invoice feature we appreciate the feedback and will do what we can to action them.
Best regards
Smile team