Smile: Loyalty & Rewards
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,526)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective loyalty and rewards system that boosts customer retention and engagement. They find it easy to set up and use, with features like customizable rewards and loyalty landing pages enhancing the shopping experience. The free version offers significant value with ample customization options. Customer support is praised for being responsive and attentive, often with specific staff members commended, highlighting the personalized service provided.
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Happy with this program. Could do with some improvement with regard to functionality but I think this will improve over time. We will continue to use it.
Hi there,
Thank you for sharing your honest feedback. We've reviewed the conversation and agree that your experience didn't match our usual high standards on this occasion.
One of our experience team leaders has followed up with you directly to address this.
We look forward to working together to make things right.
There is a free option which was a great place for us to start. Once we got a hang of it, it was super easy to use & works great for a small e-commerce
Thanks for your review! We are so glad you found the app easy to use and you're enjoying all of the features!
- Hannah & The Smile Team :)
Recently got this app and am very impressed with how clean it is visually and the features on the free plan.
We take a great deal of pride in our brand and the visuals that accompany it. The design customizations of this app allow us to build a program that matches our brand and does not look like an afterthought.
Playing around with all the features and customizations now, but so far really impressed!
I will post an update after a few weeks.
This is the best rewards app hands down. Integrates with just about everything. Great customer service too! Maggie is simply the best.
Thank you so much for your review! We're honoured! 😄
We agree - Maggie is awesome!
Awesome app! Install was super easy and a great way to increase brand loyalty!
Great experience! Jade is excellent, as always! Very informative and easy to understand the explanation.
Thank you for taking the time to leave a review and share your kind words, super happy I could assist today ❤️ - Jade & The Smile Team <3
Cool app so far, super useful, just enough for free as well
Smile.io has truly transformed our customer experience! The rewards program has seamlessly integrated into our platform, providing our customers with an exceptional incentive to engage with our brand. Not only does it effortlessly boost customer loyalty, but the support from the Smile.io team has been outstanding. We wholeheartedly recommend this program to any business looking to enhance customer satisfaction. 100% satisfaction guaranteed!
Thanks so much for taking the time to write this review and for all your kind words 🤩 We're so glad to hear that your customers are loving Smile 🚀🌈
Don't hesitate to let us know if there is ever anything else we can help you with 💖
- Smile Team ✨
The customer service is top of the line with this app. A great way to help customers feel like they belong! Love it so far, thanks!
By far the best free app I've used. Click our shop name just above this review to see it live in our store and get a feel for how it looks. Wish there was a way for the pop up to have it's own URL so you can point customers there and also wish you could create your own rewards on the free version (e.g. spend over £x for an extra 50 points) but otherwise, no complaints.