Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,651)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing customer retention and increasing order values through customizable loyalty programs, including rewards, referrals, and VIP tiers. They praise its user-friendly interface and reliability. The customer support team is frequently commended for being responsive and providing creative solutions to improve loyalty programs, significantly boosting customer loyalty and satisfaction.

September 6, 2016

An awesome App. Our customers love it!

Maniacjoe
United States
Almost 7 years using the app
April 14, 2017

Great feature for my website and easy to set up!

Marcella Llc
United States
Almost 7 years using the app
Edited October 27, 2016

I love Sweet Tooth and highly recommend it. We tested three loyalty programs and Sweet Tooth was superior in every way especially ease of use for the customer, ease of use at the back-end and robust functionality. We recently did the switch over for the Shopify update and signed up for the webinar to walk us through the process. It was super fast and easy. I was impressed that the co-founder of the company, Steve Deckert, did the webinar and then stayed on the line to answer questions. Awesome App and Awesome Customer Service. Excited that Dragonwing girlgear customers can earn free gear and discounts using Sweet Tooth!

Www Dragonwinggirlgear Com
United States
Almost 7 years using the app
Edited November 21, 2023

Smile.io has helped us establish our custom rewards program and grow our returning customer base. for the past several years. Our customers enjoy using this platform and have grown to know and trust our program. The support team is always helpful and quickly helps us resolve any issues. Would recommend to other companies and brands!

Charlie Hustle
United States
Almost 7 years using the app
Smile.io replied October 27, 2023

Thank you so much for the kind words and for taking the time to leave this review! We really appreciate it 💖 And we are so glad to hear about how Smile has benefitted your business 😊

Please let us know if there is anything else we can do to support you!

Cheers,
Smile Team✨

July 19, 2017

Just signed up! The name alone (Sweet Tooth) was enticing. I have been looking for a creative, seamless, effective way to give back to my customers, and I FOUND OUT!! Thanks so much!

The Glitter Agency
United States
Almost 7 years using the app
March 3, 2016

Fantastic App, easy to set up and very straightforward. Great customer service!! I would definitely recommend this app. A must have simple marketing tool!!!

Wink Designs
United Kingdom
Almost 7 years using the app
Edited May 10, 2020

So easy to instal and most of the set up is done for you, thank you so much for providing this, I hope it stays free until the day I’m doing 500 orders a day !!!

sugar and spice crafts
United Kingdom
Almost 7 years using the app
Smile.io replied May 11, 2020

Thank you so much for your kind words. Our goal here is to help businesses grow - we're so excited to watch you succeed! 💖

June 14, 2016

Great app. Easy to install and use!

Texas Bat Company
United States
Almost 7 years using the app
March 18, 2022

Great customer service! Definitely makes it easier to navigate your rewards program. Would recommend!

Maud's Coffee & Tea
United States
Almost 7 years using the app
Smile.io replied March 19, 2022

Thank you! 😊 Best of luck with your program, we are always here if you need us!🥳

December 7, 2023

We have been using SMILE since its early free days. It stung a bit when they started charging but with a bit of communication we were able to come to a fair agreement and now very happy to continue using the app.

Lifestyle Vitamins
United Kingdom
Almost 7 years using the app
Smile.io replied December 8, 2023

Thanks so much for taking the time to leave us a review! We appreciate it so very much and are happy to hear we were able to find some common ground on pricing.

Thanks again for being our merchant since the early days. Cheers to more days ahead 🥂

Yours in Loyalty,

✨ The Smile Support Team ✨