Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,480)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty programs that boost customer retention and increase average order values. It is easy to set up and integrates seamlessly with Shopify, featuring loyalty landing pages and visible points on product pages. The customer support is praised for being responsive and efficient, often resolving issues quickly. However, some merchants express concerns about the pricing for higher tiers. The app is valued for improving customer engagement and driving sales.

Edited December 18, 2023

Great support! Prompt to reply and walked me through the steps with screenshots. Thank you Lisa!

ProteinWise
United States
Over 7 years using the app
Smile.io replied May 25, 2020

So glad to hear that Maggie did such a great job! Thank you for your review - please don't hesitate to reach out to support if we can help with anything else!

August 3, 2017

Fantastic app, works exactly as described. Installing was easy. Well worth it.

Casebuddy
Australia
Over 7 years using the app
Edited March 12, 2024

Chicobab
Canada
3 months using the app
Smile.io replied February 15, 2024

Thanks so much for taking the time to leave us a review! We really do appreciate your taking the time to leave feedback and would love to hear if there's anything else we can do better to earn that extra star in the future 🙏

Yours in Loyalty,

✨ The Smile Support Team ✨

November 1, 2023

Helped with my questions super fast and easy! :)

The Love Mich® Collection
United States
About 7 years using the app
Smile.io replied November 3, 2023

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!


Smile Team ✨

Edited March 23, 2023

Great! Easy to use, super friendly staff, works great with our website

thanks
topdognutrition.co.nz

Topdog Nutrition
New Zealand
About 7 years using the app
Edited November 7, 2019

Great app. great customer service, I got help from Maggie today, it was very quick response, I hope our clients can redeem their points from now on. Thank you!

Your Skin Care Clinic
Canada
About 7 years using the app
Smile.io replied November 8, 2019

Thanks so much for your glowing review! We're so glad that our awesome support team was able to help ✨

June 30, 2023

David was very helpful. Quick and concise, gave me the answers I needed and in a timely manner. He even went out of his way to give me information and data I requested so I could decide on the right plan.

De Soto Sport
United States
About 7 years using the app
Smile.io replied June 30, 2023

We really appreciate you taking the time to leave us a review I'm glad we were able to help you.

Best regards

The Smile team

October 17, 2023

Efficient and helpful service from Smile team on inquiries had!

Paula's Choice Singapore
Singapore
About 7 years using the app
Smile.io replied October 18, 2023

We are so grateful to have you as a merchant and really appreciate your kind review.

Please reach out if we can help with anything else.

Cheers

The Smile Team

September 2, 2016

So far so good, this is a great way to boost loyalty and made super easy by Sweet Tooth.

Ranas Bakery
United Kingdom
About 7 years using the app
April 7, 2017

great app ! hoping it could be cheaper but this is high quality stuff ! www.oribags.com

Oribags2
Malaysia
About 7 years using the app