Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,551)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and exceptional customer service, which simplifies setting up loyalty programs. They appreciate the customization options that boost customer retention and engagement, aligning well with their brand identity. The app also increases customer re-engagement and average order values, with seamless Shopify integration and reliable performance.

October 20, 2023

Customer service was wonderful!

K. Ellis Boutique
United States
About 6 years using the app
Smile.io replied October 24, 2023

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!


Smile Team ✨

September 28, 2016

Awesome app! Customers are using this app on a consistent basis with us. "Thank you" for developing such a wonderful app!

Couples Playthings 2
United States
About 6 years using the app
September 20, 2016

This app is well thought out and has a great support team. It was easy to install and set up. We're excited to offer our customers this opportunity and see where it leads our company.

Little Sapling Toys
United States
About 6 years using the app
Edited January 14, 2019

This app is perfect for getting verified customer reviews of products and creating returning customers through its rewards features. We have the free version and it's everything we were hoping for! The app is very easily customized which is important for a non-techie shop owner like me!

I am able to manually adjust rewards points, add/delete customer accounts, and can set any rewards earning/redeeming schedule I want with ease. Very nice!

Bar Soap Shop
United States
About 6 years using the app
Edited September 12, 2024

Fantastic app - good customer service and it currently does everything we need to keep our customers coming back to us! Angie has been a massive help to use when we needed support.

Analogue Wonderland
United Kingdom
About 6 years using the app
October 12, 2018

Writing this review based on the setup process. . . we are just implementing, and we'll see how it goes. Maggie was a great help in walking me through final setup tweaks via Chat. Great to have someone there live to check to make sure you're good to go live! So far so great!

Big Moon Beeswax
United States
About 6 years using the app
April 26, 2016

Awesome App, very easy to setup.

Solebandz
United States
About 6 years using the app
March 17, 2018

Outstanding customer service and great app. Maggie has been amazingly helpful!

Architects Fairies
United States
About 6 years using the app
June 7, 2016

Great way to boost customer engagement in the online store!

Jess Halls Serendipity
United States
About 6 years using the app
August 18, 2016

Absolutely LOVE Sweet Tooth! Perfect to keep our customers and fans actively engaged!

Man Cards
United States
About 6 years using the app