Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,649)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing customer retention and increasing order values through customizable loyalty programs, including rewards, referrals, and VIP tiers. They praise its user-friendly interface and reliability. The customer support team is frequently commended for being responsive and providing creative solutions to improve loyalty programs, significantly boosting customer loyalty and satisfaction.

June 17, 2016

Awesome app, easy to use and setup and clean...

Laird Superfood
United States
Over 4 years using the app
Edited June 12, 2023

Great experience! Jade is excellent, as always! Very informative and easy to understand the explanation.

Shop Rongrong
United States
Over 4 years using the app
Smile.io replied April 19, 2023

Thank you for taking the time to leave a review and share your kind words, super happy I could assist today ❤️ - Jade & The Smile Team <3

January 26, 2017

Cool app so far, super useful, just enough for free as well

We Are Hairy People
United Kingdom
Over 4 years using the app
November 23, 2023

Smile is an awesome platform with a friendly UX.
Customer support has been outstanding. Any questions I had were promptly addressed, and the team seemed genuinely invested in ensuring I had a positive experience. Special mention to Brandon! :)

Himalaya Wellness (Europe)
Poland
Over 4 years using the app
Smile.io replied November 25, 2023

Thank you so much for taking the time to leave this review! We're so glad to hear that you're enjoying Smile and that you had a great experience with Brandon 🤩

Don't hesitate to reach out if you have any questions! We're always here when you need us 💖

- Smile Team ✨

December 19, 2023

Thank you for helping me with my issues.

Cubelelo®
India
Over 4 years using the app
Smile.io replied December 21, 2023

Thanks so much for taking the time to leave a review- we really appreciate it :)

Let us know if there is anything we can help you with!

January 25, 2018

The customer service is top of the line with this app. A great way to help customers feel like they belong! Love it so far, thanks!

Pinstopshop
United States
Over 4 years using the app
November 27, 2023

Great app and support is excellent.

Nathalie Bond
United Kingdom
Over 4 years using the app
Smile.io replied December 2, 2023

Thank you for your review we really appreciate it.

Cheers

The Smile team.

Edited September 1, 2016

By far the best free app I've used. Click our shop name just above this review to see it live in our store and get a feel for how it looks. Wish there was a way for the pop up to have it's own URL so you can point customers there and also wish you could create your own rewards on the free version (e.g. spend over £x for an extra 50 points) but otherwise, no complaints.

The Little Pancake Company
United Kingdom
Over 4 years using the app
November 22, 2023

Amazing fast service and happy with the app. Would recommend for rewards for your VIP.

Lust Minerals
Australia
Over 4 years using the app
Smile.io replied November 23, 2023

Thank you so much for the kind words and for taking the time to leave this review! We really appreciate it 💖 And we are so glad to hear that Smile has benefitted your business 😊

Please let us know if there is anything else we can do to support you!

Cheers,
Smile Team✨

February 21, 2023

The app is easy to use and integrates well with Shopify and Reviews.io. Whenever questions arise, the support team is quick to provide helpful thorough answers. Brandon with the Smile.io support team is great!

Play It Koi
United States
Over 4 years using the app
Smile.io replied February 21, 2023

We're so glad Brandon was able to help you out today. We think he's pretty great too! Thanks for taking the time to leave a review. We really appreciate it!