Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,656)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing customer retention and increasing order values through customizable loyalty programs, including rewards, referrals, and VIP tiers. They praise its user-friendly interface and reliability. The customer support team is frequently commended for being responsive and providing creative solutions to improve loyalty programs, significantly boosting customer loyalty and satisfaction.

August 29, 2016

Easy to set up, good free starter level, good options. The differences between free and basic levels didn't seem large enough to warrant basic level but we will soon have to upgrade due to customer numbers. Recommended

Ecigzoo
United Kingdom
Over 6 years using the app
August 2, 2016

Great App, very easy to use and manage. A must have for return customers!

Beans 2 Machines
Canada
Over 6 years using the app
January 3, 2024

customer service is 10/10!
Today I reached out and received a very quick and helpful reply from Lisa!
Thank you so much

Candy Funhouse CA
Canada
Over 6 years using the app
Smile.io replied January 4, 2024

Thank you so much for taking the time to leave this review! We're so glad to hear that you had such a great experience with Lisa 🤩

Don't hesitate to reach out if you have any questions! 💖

- Smile Team ✨

October 10, 2016

A great app. Easy to use and our customers love building their points in a variety of ways. Would definitely recommend this app.

Paint Therapie
United Kingdom
Over 6 years using the app
January 12, 2016

Very nice app, and great support team to help out with any issues.

Cubedepot
United States
Over 6 years using the app
March 22, 2017

So far so good. I can't wait to get more customers buying with these incentives!

We Build America
United States
Over 6 years using the app
November 30, 2016

Excellent customer service. Very eager to help. Our customers are so happy to have access to reward codes. Thank you for amazing customer service.
CutieZ KidZ

Cutiez Kidz
United States
Over 6 years using the app
Edited June 26, 2024

The customer support is amazing and I am giving a specific shout out to Brandon! He was so thorough, patient and polite. Solved our issues we had with clear and precise explanations and made it easy for me. Thank you Brandon!

Distilled Bath Body
United States
Over 6 years using the app
March 9, 2017

Easy to use and integrate. My customers are enjoying a rewards program. Would recommend it.

Our Little Closet Fashionably Ever After
Australia
Over 6 years using the app
August 8, 2016

Loved It, Easy to setup and to work with.
Definitely recommended to all Shopify Store Owners.

Uberpopcorn
India
Over 6 years using the app