Smile: Loyalty Rewards Program
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,649)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for enhancing customer retention and increasing order values through customizable loyalty programs, including rewards, referrals, and VIP tiers. They praise its user-friendly interface and reliability. The customer support team is frequently commended for being responsive and providing creative solutions to improve loyalty programs, significantly boosting customer loyalty and satisfaction.
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The setup was super easy! Looking forward to seeing if my customers love it as much as I do!
Love Smile! Such an awesome app that rewards my customers without me having to do a thing. Great for customer retention! Had an issue recently with my launcher not showing points and continuously needing my customers to log in. I got in touch with the Smile team and the issue was fixed within minutes. Even got a compliment on my products which was nice!
Would highly recommend this app to anyone looking for a rewards system for their website!
Thank you so much for taking the time to leave this review & for all your kind words! We appreciate it so much & we look forward to continuing to impress 🤩 It was a pleasure chatting with you today (still laughing at your amazing tees, by the way 👕🐕🖕🤣) 💛💖💛
Lisa - Smile Team✨
I keep having issues with this app. I loved it to begin with. I wanted to be able to award my customers for being loyal and making multiple purchases and to replace my punch card system. It doesn't always give them their points, and when it notifies them that they have a reward, it never works right when they click to use them. Seems to have some bugs and I hope they get it fixed soon.
Very good service that my loyal customers have taken advantage of. I am soooo grateful for this program. I want to open a storefront someday soon and this app gives me some practice creating brand and company loyalty with my online customers. I have the free version and it's pretty customizable for what I need at this time. I'm happy with the product.
Easy to use and clear instruction!
Great rewards program app. The customer service team is really friendly and helpful. Shoutout to Jade!
Thank you so much for taking the time to leave this review 💛 It was a pleasure assisting you!
Jade - Smile Team✨
Easy for me to set up, a bit harder for the customers to use, but still the best I have found. Support is quick and to the point. :) I would have appreciated a more directly integrated "you have these many points, do you want to use them" rather than going through the process of exchanging points into reward vouchers and then using the code. Many of our older users find this impossibly complicated.
Thank you so much for leaving us a review! 😀 Thanks so much for this feedback, we have some exciting new upgrades for checkout in the works I have a feeling you're going to love! Stay tuned! ✨
Cheers,
Joshua - Smile Team 🧙♂️
I use this app and it was simple and easy to set up. Customer service is amazing, and I really feel it has helped me convert more customers.
Thank you so much for your 5-star review! 💖 We can't wait to watch as you grow your customer base!
nice app very quick and easy to use i would recommend
integrated nicely with my new website
xanacitytoronto.com
Andrea in support was amazing. She takes customer service to another level. Highly recommended app. Highly recommended company.
Thank you so so much for taking the time to write this review! So happy to hear Andrea gave you a great experience -- let us know if you need help with anything else!