Smile: Loyalty & Rewards
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,480)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective loyalty programs that boost customer retention and increase average order values. It is easy to set up and integrates seamlessly with Shopify, featuring loyalty landing pages and visible points on product pages. The customer support is praised for being responsive and efficient, often resolving issues quickly. However, some merchants express concerns about the pricing for higher tiers. The app is valued for improving customer engagement and driving sales.
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So easy to instal and most of the set up is done for you, thank you so much for providing this, I hope it stays free until the day I’m doing 500 orders a day !!!
Thank you so much for your kind words. Our goal here is to help businesses grow - we're so excited to watch you succeed! 💖
Great app. Easy to install and use!
Great customer service! Definitely makes it easier to navigate your rewards program. Would recommend!
Thank you! 😊 Best of luck with your program, we are always here if you need us!🥳
I think the jump from FREE to US$50 per month is too steep. I have 300 people on my program and the FREE version is very limited and causes confusion so I have to upgrade but its a huge price increase. If there was a US $30 pm option for up to 600 members it would be much easier to build slowly.
Thanks so much for sharing this! Feedback really helps ensure that we can provide the best experience possible for all of our merchants.
Fab app, needed a bit of help in the beginning but the Help desk was always swift and helpful. Highly recommended. Our customers like having the rewards, and particularly like saving up for the higher values, so don't be afraid to have three or four stepped rewards. The only thing that did slow us down was working out the maths behind everything....ie, the value of our product's 'points' vs the value of the rewards 'points' is actually a complicated algorythm, and you want to get it right before you launch. Sweettooth offers a good tutorial on this, but if maths isn't your strong suit, and you start to go cross-eyed, best to talk to someone who really understands the difference between the value of the points earned and the value of the points spent, and how this applies to your business model. This could make or break your program's success. UPDATE: Needed help with positioning the app logo to avoid overlapping with another information box, and once more the Help Desk was super quick and helpful.
Easy set up, easy to use, and our customers love it.
She is so nice because she quickly understood the request, answered it, and even attached a detailed photo of how to inform her. Five stars ★★★★★
Thank you so much for your long-term support, and the 5-star review! We're so glad that you're still loving our app :)
Jade was so helpful! We were having issues importing codes and she was brilliant and sorted it all out for us. Honestly, it is rare to actually speak to someone on a live chat who can assist as easily as Jade did.
She is a real credit to Smile and we hope to speak to her again in the future if we need help!
Thank you Jade! You deserve a HUGE pay rise! :)
Thank you for taking the time to leave your kind review ❤️ It was a pleasure assisting you feel free to reach out if you need anymore assistance - Jade & The Smile Team
Great service! Looking forward to using this app in my new store.
Easy setup, easy to use, functional and with excellent customer service. Highly recommend Smile to any online business with a rewards programme.
We really appreciate the recommendation! It's great to hear that you had a good experience using the app and chatting with our team. Please feel free to reach out again if you need anything else 😄