Smile: Loyalty & Rewards
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,526)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective loyalty and rewards system that boosts customer retention and engagement. They find it easy to set up and use, with features like customizable rewards and loyalty landing pages enhancing the shopping experience. The free version offers significant value with ample customization options. Customer support is praised for being responsive and attentive, often with specific staff members commended, highlighting the personalized service provided.
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Amazing CS support! Super responsive- was Excellent! Did the research with the information I provided and located me. Thank you
Thank you so much for your review 💖 We really appreciate your recommendation!
Joshua provided prompt, professional and clear guidance on updating a long-time customer's rewards account.
Thank you for your 5-star rating, truly appreciated! Glad to hear that Rachel was such a great help! ✨
We use SMILE and it has worked very smoothly. The tech support has also been very helpful when we run into any issues.
Thank you so much for the kind review! We really appreciate it 💛
We have been with them for three years, always supportive and during this time of crisis they have stepped up to the plate once again.
Thanks for the support
Thank you so much for your lovely review, and your continued support of us 💖
I have been using smile for approximately six years for my business. While there have been a few hiccups, they have always helped me take care of those immediately and without incident. I love that they are expanding their program to make things run better for small businesses.
Thank you so much for your kind review. We are delighted you are finding us easy to use. Feel free to reach out if you need any help, our team is always happy to hear from you.
Lynn and Lisa were very responsive and helpful with my concern! Everything was explained properly. Thank you to these two :)
Thank you for leaving us a review! Lynn and Lisa are rockstars! 🤩 So glad they got you all sorted, we are always here if you need us! 💪
Cheers,
Joshua - Smile Team 🧙♂️
We use Smile to help reward our most loyal customers! The Smile team (thanks, Larry!) is incredibly responsive and super helpful. They took the time to answer a bunch of questions we had, and it’s a pleasure to be working with them!
Thank you so much for taking the time to share your feedback with us. We are so glad that your experience working with our team (and Larry!) has been fabulous!
An App to recommend! Go for it!
(And also big thanks to Lisa for the amazing Help! (Hero of the Day))
Thank you so much for taking the time to leave a review 🤩 It was a pleasure assisting you!
Lisa - Smile Team ✨
We have had great success with this app. We have been a customer for 6 years! All features of the app work nicely and our customers seem to respond well to earning and spending "Peppermint Points"! :-)
Wow, 6 years! Thank you so much for your support for all this time! 💖
We've been using Smile for more years than I can count and have seen huge utility with engaging our customers, both in loyalty points and customer referrals. And very interaction with the Smile support team has been top-tier, rapid & helpful responses. Can't recommend highly enough.
Thanks for the kinds words and top-notch review! We're so happy to hear how useful Smile has been for you over the years and that you've always had a great experience with our support team 😁