Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,652)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing customer retention and increasing order values through customizable loyalty programs, including rewards, referrals, and VIP tiers. They praise its user-friendly interface and reliability. The customer support team is frequently commended for being responsive and providing creative solutions to improve loyalty programs, significantly boosting customer loyalty and satisfaction.

November 30, 2016

Excellent customer service. Very eager to help. Our customers are so happy to have access to reward codes. Thank you for amazing customer service.
CutieZ KidZ

Cutiez Kidz
United States
Over 6 years using the app
Edited June 26, 2024

The customer support is amazing and I am giving a specific shout out to Brandon! He was so thorough, patient and polite. Solved our issues we had with clear and precise explanations and made it easy for me. Thank you Brandon!

Distilled Bath Body
United States
Over 6 years using the app
March 9, 2017

Easy to use and integrate. My customers are enjoying a rewards program. Would recommend it.

Our Little Closet Fashionably Ever After
Australia
Over 6 years using the app
August 8, 2016

Loved It, Easy to setup and to work with.
Definitely recommended to all Shopify Store Owners.

Uberpopcorn
India
Over 6 years using the app
June 16, 2021

This app was easy to install, set up, and has been easy to use for my customers. Recently, I needed to contact customer service to check on something, and they were quick to respond, test, and confirm that my app was working properly.

Thaïs Ann Boutique
United States
Over 6 years using the app
Smile.io replied June 17, 2021

Thank you so much for taking the time to write this review 🤩 Glad we could be of such help!

August 24, 2019

It is amazing what you get from this app for FREE! It is just so helpful and it has so many features. Easy to install and customizable look that makes it look in sync with your website. A must-have app for sure!

Hear Me Roar - Kids
New Zealand
Over 6 years using the app
Smile.io replied August 29, 2019

Thank you so much for the 5-star review. We're so glad that our app is able to help your business! :)

Edited April 11, 2023

We have been using the Smile app for a few years now. A big shout out to Hannah who is always there for us whenever we need some support. Thanks Smile and thanks Hannah!

Tulle And Batiste
Australia
Over 6 years using the app
September 30, 2016

So far so good. Love the reward system and this made is so easy to apply to my store. I'm learning around the app and can't wait to see the rewards coming in

Herevolution
United States
Over 6 years using the app
February 19, 2016

My customers get excited about sweet tooth! They love racking up and points. The set up was easy and it has helped my business grow and now they have included social media likes in the free version. It just keeps getting better!!!

Delyla Design
United States
Over 6 years using the app
August 1, 2016

Seems to be great so far! Excited to hear feedback from our customers regarding our new rewards program!

Flirtee Golf
United States
Over 6 years using the app