Smile: Loyalty & Rewards
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,480)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective loyalty programs that boost customer retention and increase average order values. It is easy to set up and integrates seamlessly with Shopify, featuring loyalty landing pages and visible points on product pages. The customer support is praised for being responsive and efficient, often resolving issues quickly. However, some merchants express concerns about the pricing for higher tiers. The app is valued for improving customer engagement and driving sales.
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Smile.io so far is a very good app so far, which adds up a lot to an e-shop and keeps customers very happy! It would be an extra benefit, if all the users of the app get informed when there are changes and updates in the app, so that we can take advantage of the new stuff. But generally I'm very content. And Lynn from customer service was very fast and very helpful when I had some problems with the app. Keep up the good work!
When I reached out to Smile using their easy, and very easy to find, chat function, Jade was very responsive and helpful. They were able to provide screenshots and very easy to follow directions to help with my needs. I truly appreciate their help and will be using this function in the future due to the expedited response time. I also appreciate their efforts to make me smile and laugh on this Friday morning! It did not go unnoticed! Thank you, Jade!
Fast & informative service as always.
Thanks so much for taking the time to leave a review. We are so glad that you find Smile user friendly, and enjoy our support! Let us know if there is anything else we can help you with :)
Awesome app! Jade from tech support was especially helpful and fast!!
Have been using this for over 2 years. It's highly appreciated by all our customers and I believe has become a reason to for them to come back to us.
Gives a lot of options to choose rewards for different actions. I like that it integrates with other apps, has been a very useful feature for us.
We are on a grandfathered plan so have access to unlimited apps for a reasonable price, however the plans that are available now I feel are quite highly priced for the multiple app integration functionality. I hope the team reconsiders this.
Thank you so much for your review and honest feedback! We will absolutely take this into consideration, thank you so much!
The lovely people from Smile are awesome, super helpful when something is needed and a solution is never far away. Always a pleasure to deal with them and we've been doing so for years. <3
Jimmy Joy
We're all extra delighted by this wonderful review! 🤩 Pleasure is ours, and we look forward to supporting you in many more achievements to come 🚀
Smile Team 💛
Easy to set up, good free starter level, good options. The differences between free and basic levels didn't seem large enough to warrant basic level but we will soon have to upgrade due to customer numbers. Recommended
Great App, very easy to use and manage. A must have for return customers!
A great app. Easy to use and our customers love building their points in a variety of ways. Would definitely recommend this app.
Very nice app, and great support team to help out with any issues.