Smile: Loyalty & Rewards
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,526)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective loyalty and rewards system that boosts customer retention and engagement. They find it easy to set up and use, with features like customizable rewards and loyalty landing pages enhancing the shopping experience. The free version offers significant value with ample customization options. Customer support is praised for being responsive and attentive, often with specific staff members commended, highlighting the personalized service provided.
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Smile.io has been a vital tool in offering a rewards program to our customers and helping our business and customer loyalty grow! Customer service is always responsive and helpful for getting the most out of the program.
Thank you so much for taking the time to leave us a review! We're so happy to hear that our app has been able to help your business 💖
Great app! We have been using if for a while now and it has been useful to our customers and our company!
Thank you! 🙏 We're excited to work with you and help bring in those customers! 💯
Very useful app to help us engage with our customer base! Support team is always friendly and helpful!
Thank you for your kind words! So happy we are able to help :) -Jade <3
User friendly interface, great customer service, looking to get it set up with a few other brands in our company. Very great!
Thanks so much for leaving a review, it was a pleasure helping you today :) -Jade <3
I had a fantastic customer support experience with Smile! They were incredibly responsive and promptly addressed my questions. We've used Smile for a few years now and it's been a valuable platform to help build and reward customer loyalty. Highly recommend.
Thank you for this kind review. We are delighted you found our support helpful and the onboarding process easy. Please reach out if there is anything else we can help with.
Cheers
The Smile Team
I received assistance very quickly and Jade even followed up with an email that had all the links and info I was looking for to assist a customer. This app is great for our small business and it's so nice to talk to a real human.
Thank you for taking the time to leave your kind review ❤️ It was a pleasure assisting you feel free to reach out if you need anymore assistance - Jade & The Smile Team
Great Customer Service....Answered questions promptly! Very Much Recommended.
Lynn answered all my questions.
Thank you so much for this lovely review🌟
It was a pleasure chatting with you and So happy to hear about the positive experience. More power to your business. 💪✨ - Lynn 💖
This app helps me reward my amazing loyal customers for their repeat business. The app is easy to use for someone not so tech-savvy. Customers also find it easy to use which is a must.
Thank you for leaving such a kind review! It's wonderful to hear you & your customers find it easy to set up and use 👌
Great app, Jade from customer service is really helpful! We've been using Smile for a while now and it's truly a great app.
Thank you so much for this amazing review 💖 We agree - Jade is amazing!
I just want to say the agent named Joshua was awesomesauce to work with! He immediately got me what I needed! and was a joy to work with!
Thank you so much for this lovely review!! It was great chatting with you and—for the record—YOU'RE awesomesauce 😃
💖 Lisa