Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,652)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing customer retention and increasing order values through customizable loyalty programs, including rewards, referrals, and VIP tiers. They praise its user-friendly interface and reliability. The customer support team is frequently commended for being responsive and providing creative solutions to improve loyalty programs, significantly boosting customer loyalty and satisfaction.

September 8, 2016

Good start from Sweet Tooth. I've just installed this and it hasn't taken long to set up. Particularly impressed with being able to include previous customers so they don't feel penalised.

Fierce Edge
United Kingdom
About 6 years using the app
January 13, 2017

I just set up the Sweet Tooth app and I LOVE it so far. It was seamless in setting up and very intuitive. Normally I would have my web developer do this type of work, but it was not necessary. I am using the free version right now and it has a ton of features already. I will eventually ease into the paid version, which will unlock a number of additional features that I am already wishing that I could have. Great app!

Lurevoshop
United States
About 6 years using the app
Edited February 19, 2020

Got love Smile: Rewards & Loyalty - easy to use and ability to match my store's design without a huge price tag! I needed some assistance recently and Maggie from support came to my rescue! :)

Ecostainable
Australia
About 6 years using the app
Smile.io replied February 20, 2020

Thanks so much for your 5-star review! We're so glad to hear that Maggie was able to help 😊

December 11, 2023

Great customer support! Thanks, Lisa!

Key To Life
United States
About 6 years using the app
Smile.io replied December 12, 2023

Thank you so much for taking the time to leave this review & for your kind words 💛 It was a pleasure assisting you!

Lisa - Smile Team✨

December 15, 2022

Been using this since we started our store, and very happy with the result it has given us. Highly recommended.

P O D U R
United Kingdom
About 6 years using the app
Smile.io replied December 15, 2022

We are glad to have you as our customer! 💛 Thank you for sharing your kind words with us. 🙏 It means a lot to us and our entire team!

September 28, 2016

Awesome app! Customers are using this app on a consistent basis with us. "Thank you" for developing such a wonderful app!

Couples Playthings 2
United States
About 6 years using the app
September 20, 2016

This app is well thought out and has a great support team. It was easy to install and set up. We're excited to offer our customers this opportunity and see where it leads our company.

Little Sapling Toys
United States
About 6 years using the app
Edited January 14, 2019

This app is perfect for getting verified customer reviews of products and creating returning customers through its rewards features. We have the free version and it's everything we were hoping for! The app is very easily customized which is important for a non-techie shop owner like me!

I am able to manually adjust rewards points, add/delete customer accounts, and can set any rewards earning/redeeming schedule I want with ease. Very nice!

Bar Soap Shop
United States
About 6 years using the app
Edited September 12, 2024

Fantastic app - good customer service and it currently does everything we need to keep our customers coming back to us! Angie has been a massive help to use when we needed support.

Analogue Wonderland
United Kingdom
About 6 years using the app
October 12, 2018

Writing this review based on the setup process. . . we are just implementing, and we'll see how it goes. Maggie was a great help in walking me through final setup tweaks via Chat. Great to have someone there live to check to make sure you're good to go live! So far so great!

Big Moon Beeswax
United States
About 6 years using the app