Smile: Loyalty & Rewards
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,481)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective loyalty programs that boost customer retention and increase average order values. It is easy to set up and integrates seamlessly with Shopify, featuring loyalty landing pages and visible points on product pages. The customer support is praised for being responsive and efficient, often resolving issues quickly. However, some merchants express concerns about the pricing for higher tiers. The app is valued for improving customer engagement and driving sales.
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This app was easy to install, set up, and has been easy to use for my customers. Recently, I needed to contact customer service to check on something, and they were quick to respond, test, and confirm that my app was working properly.
Thank you so much for taking the time to write this review 🤩 Glad we could be of such help!
Smile has been great for us. Our redemption percentage is significant and customers are motivated by the rewards
Thanks so much for taking the time to leave a review! We really appreciate it :) It was great chatting with you and am so glad we were able to help you today <3 - Jade
It is amazing what you get from this app for FREE! It is just so helpful and it has so many features. Easy to install and customizable look that makes it look in sync with your website. A must-have app for sure!
Thank you so much for the 5-star review. We're so glad that our app is able to help your business! :)
So far so good. Love the reward system and this made is so easy to apply to my store. I'm learning around the app and can't wait to see the rewards coming in
Seems to be great so far! Excited to hear feedback from our customers regarding our new rewards program!
My customers get excited about sweet tooth! They love racking up and points. The set up was easy and it has helped my business grow and now they have included social media likes in the free version. It just keeps getting better!!!
We have been with Smile.io since we joined the shopify platform in February of 2017. It's been a great platform to work on and when an issue does come up (which is not very often), they have a great and knowledgeable team to help you out. Customer service is superb from top to bottom, Thanks Maggie! We recommend using Smile.io.
We have used Smile for the last few years and have found it an intuitive rewards platform - some of the features are a little basic in comparison to other rewards platforms however overall is great value for money.
I had a meeting with Hannah on optimising our program and was happy with her attentiveness and suggestions. Thank you Hannah.
Thanks so much for leaving a review! Don't hesitate to inform us if there is any question and we'd be happy to help!
The Smile Team :)
Love this app!! Easy to use for me and my shoppers. Wish it had mobile capabilities for when I'm on the go, but the support and service far outweigh any cons. Need help? Ask for Stuart! Kind, patient and ever helpful. Keep up the good work, Sweet Tooth!
I worked with David on some report needs, and he was extremely helpful and continued to reach out to see if I needed any additional help. I appreciated the follow-up.
Thank you for your review! We pride ourselves on going the extra mile for our merchants, and your success is our success. We are stoked to hear of your positive experience with David, we are pretty partial as well! 🤩
Cheers,
Joshua - Smile Team 🧙♂️