Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,649)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing customer retention and increasing order values through customizable loyalty programs, including rewards, referrals, and VIP tiers. They praise its user-friendly interface and reliability. The customer support team is frequently commended for being responsive and providing creative solutions to improve loyalty programs, significantly boosting customer loyalty and satisfaction.

Edited January 14, 2019

This app is perfect for getting verified customer reviews of products and creating returning customers through its rewards features. We have the free version and it's everything we were hoping for! The app is very easily customized which is important for a non-techie shop owner like me!

I am able to manually adjust rewards points, add/delete customer accounts, and can set any rewards earning/redeeming schedule I want with ease. Very nice!

Bar Soap Shop
United States
About 6 years using the app
Edited September 12, 2024

Fantastic app - good customer service and it currently does everything we need to keep our customers coming back to us! Angie has been a massive help to use when we needed support.

Analogue Wonderland
United Kingdom
About 6 years using the app
October 12, 2018

Writing this review based on the setup process. . . we are just implementing, and we'll see how it goes. Maggie was a great help in walking me through final setup tweaks via Chat. Great to have someone there live to check to make sure you're good to go live! So far so great!

Big Moon Beeswax
United States
About 6 years using the app
October 20, 2023

Customer service was wonderful!

K. Ellis Boutique
United States
About 6 years using the app
Smile.io replied October 24, 2023

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!


Smile Team ✨

April 26, 2016

Awesome App, very easy to setup.

Solebandz
United States
About 6 years using the app
March 17, 2018

Outstanding customer service and great app. Maggie has been amazingly helpful!

Architects Fairies
United States
About 6 years using the app
December 6, 2023

very helpful CS Team, really appreciate!

AUMNIEHK
Hong Kong SAR
Almost 6 years using the app
Smile.io replied December 7, 2023

Thank you very much for your review we really value your feedback.

Best regards

David

June 7, 2016

Great way to boost customer engagement in the online store!

Jess Halls Serendipity
United States
About 6 years using the app
August 18, 2016

Absolutely LOVE Sweet Tooth! Perfect to keep our customers and fans actively engaged!

Man Cards
United States
About 6 years using the app
August 27, 2021

I haven't used it much, but so far everything has been great. Every time I had to contact support (twice, and not for app issues-I just had a couple questions), they were awesome-very helpful. :)

Wicked Sensations
United States
About 6 years using the app
Smile.io replied August 28, 2021

Thank you for your review! We're so glad to hear that the support team was able to help out 💖