Smile: Loyalty & Rewards
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,526)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective loyalty and rewards system that boosts customer retention and engagement. They find it easy to set up and use, with features like customizable rewards and loyalty landing pages enhancing the shopping experience. The free version offers significant value with ample customization options. Customer support is praised for being responsive and attentive, often with specific staff members commended, highlighting the personalized service provided.
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Our customers love their Smile rewards and we love Smile because it generates return purchases. Customer service is also 10/10!
We're so glad to hear that your customers are enjoying the rewards that your Smile program provides. This is what it's all about!
Also thanks so much for the 10/10 rating! Our team is so ecstatic to see this from a happy merchant 🙂
Yours in Loyalty,
✨ The Smile Support Team ✨
This is a very cute app for your customers to earn rewards, it always works great, and customer service is available immediately through instant messaging and they are very knowledgeable. I highly recommend this app.
Thank you for the super kind words! We're so happy that you think the app is cute (shout out to the design team at Smile!) and works great for your store. The 5 star rating is also so so appreciated! 🎃
Smile is easy to use and customise, we like it. Had some great assistance via their Live Chat today - thank you Joshua!
Thanks for the great feedback! It was my pleasure chatting with you today! 😄Best of luck with your bonus event! 💸
Cheers,
Joshua - Smile Team 🧙♂️
The Smile app is great, as is their customer service! Highly recommend. And the loyalty program is great for our customers!
Thank you so much for this amazing review 🤩 Glad to hear that you're loving the app so far!
There is a free option which was a great place for us to start. Once we got a hang of it, it was super easy to use & works great for a small e-commerce
Thanks for your review! We are so glad you found the app easy to use and you're enjoying all of the features!
- Hannah & The Smile Team :)
Great experience! Jade is excellent, as always! Very informative and easy to understand the explanation.
Thank you for taking the time to leave a review and share your kind words, super happy I could assist today ❤️ - Jade & The Smile Team <3
Smile.io has truly transformed our customer experience! The rewards program has seamlessly integrated into our platform, providing our customers with an exceptional incentive to engage with our brand. Not only does it effortlessly boost customer loyalty, but the support from the Smile.io team has been outstanding. We wholeheartedly recommend this program to any business looking to enhance customer satisfaction. 100% satisfaction guaranteed!
Thanks so much for taking the time to write this review and for all your kind words 🤩 We're so glad to hear that your customers are loving Smile 🚀🌈
Don't hesitate to let us know if there is ever anything else we can help you with 💖
- Smile Team ✨
Nicole and Joana were quick, helpful and straight to the point on the solution I needed. Being in Customer Service myself, I can't give them enough stars for their great assistance! Thanks Nicole, Joana and Smile Team!
Thanks for taking the time to leave us a stellar review and the kind words about Nicole and Joana! They really are stars and we're so glad they were able to help you so much 🫶
Yours in Loyalty,
✨ The Smile Support Team ✨
The app is easy to use and integrates well with Shopify and Reviews.io. Whenever questions arise, the support team is quick to provide helpful thorough answers. Brandon with the Smile.io support team is great!
We're so glad Brandon was able to help you out today. We think he's pretty great too! Thanks for taking the time to leave a review. We really appreciate it!
Love Smile! Such an awesome app that rewards my customers without me having to do a thing. Great for customer retention! Had an issue recently with my launcher not showing points and continuously needing my customers to log in. I got in touch with the Smile team and the issue was fixed within minutes. Even got a compliment on my products which was nice!
Would highly recommend this app to anyone looking for a rewards system for their website!
Thank you so much for taking the time to leave this review & for all your kind words! We appreciate it so much & we look forward to continuing to impress 🤩 It was a pleasure chatting with you today (still laughing at your amazing tees, by the way 👕🐕🖕🤣) 💛💖💛
Lisa - Smile Team✨