Smile: Loyalty & Rewards
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,484)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective loyalty programs that boost customer retention and increase average order values. It is easy to set up and integrates seamlessly with Shopify, featuring loyalty landing pages and visible points on product pages. The customer support is praised for being responsive and efficient, often resolving issues quickly. However, some merchants express concerns about the pricing for higher tiers. The app is valued for improving customer engagement and driving sales.
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I worked with David on some report needs, and he was extremely helpful and continued to reach out to see if I needed any additional help. I appreciated the follow-up.
Thank you for your review! We pride ourselves on going the extra mile for our merchants, and your success is our success. We are stoked to hear of your positive experience with David, we are pretty partial as well! 🤩
Cheers,
Joshua - Smile Team 🧙♂️
Fiona was a star, very quick, very helpful - lets hope the app helps sales!
After trying to find something comparable to Smile, my search has ended.
Tried a few high rated reward apps and lost money, time and energy.. so for the time being we'll stick with Smile.
Been with Smile for what seems like forever (when the company was known as Sweet Tooth on the Magento platform).
EDITED TO ADD:
Smile has improved A LOT!
Customer service is on the ball!
Plus there are so many facets to this app, more than any other & to be honest I'm glad I stuck with Smile! We're in the process of updating our website to implement the VIP tiers but have found that Smile has more than just VIP tiers.
Hi there! We're sorry to hear you're experiencing issues using our app! We've sent an email your way to help troubleshoot.
great GUI, support, name, look, free account options, intelligent company!
This app has totally transformed our rewards program, making it super engaging for our customers. The setup was a breeze, and their customer service is top-notch – always there when you need them. Highly recommend for any Shopify store looking to boost customer loyalty and sales!
Hannah has been super helpful in making sure our configurations are setup perfectly and also giving guidance on features
Thanks so much for taking the time to leave this review! We appreciate it so much and we are so glad that you had a great experience with the team 🤩
Please don't hesitate to let us know if there is anything else we can help you with 😊
✨ The Smile Team
Customer service was wonderful!
Thank you so much for taking the time to leave this review! We really appreciate it 💖
Don't hesitate to reach out if you have any questions. We're always here when you need us!
Smile Team ✨
Good start from Sweet Tooth. I've just installed this and it hasn't taken long to set up. Particularly impressed with being able to include previous customers so they don't feel penalised.
I just set up the Sweet Tooth app and I LOVE it so far. It was seamless in setting up and very intuitive. Normally I would have my web developer do this type of work, but it was not necessary. I am using the free version right now and it has a ton of features already. I will eventually ease into the paid version, which will unlock a number of additional features that I am already wishing that I could have. Great app!
Got love Smile: Rewards & Loyalty - easy to use and ability to match my store's design without a huge price tag! I needed some assistance recently and Maggie from support came to my rescue! :)
Thanks so much for your 5-star review! We're so glad to hear that Maggie was able to help 😊
Been using this since we started our store, and very happy with the result it has given us. Highly recommended.
We are glad to have you as our customer! 💛 Thank you for sharing your kind words with us. 🙏 It means a lot to us and our entire team!