Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,660)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing customer retention and increasing order values through customizable loyalty programs, including rewards, referrals, and VIP tiers. They praise its user-friendly interface and reliability. The customer support team is frequently commended for being responsive and providing creative solutions to improve loyalty programs, significantly boosting customer loyalty and satisfaction.

August 27, 2021

I haven't used it much, but so far everything has been great. Every time I had to contact support (twice, and not for app issues-I just had a couple questions), they were awesome-very helpful. :)

Wicked Sensations
United States
About 6 years using the app
Smile.io replied August 28, 2021

Thank you for your review! We're so glad to hear that the support team was able to help out 💖

November 1, 2016

Great to use and awesome support.

Lynn
www.vivererosse.com

Vivererosse
Malaysia
Almost 6 years using the app
March 7, 2017

Very easy to set up so looking forward to seeing the benefits

Romypets
United Kingdom
Almost 6 years using the app
Edited November 14, 2023

Smile.io has been a vital tool in offering a rewards program to our customers and helping our business and customer loyalty grow! Customer service is always responsive and helpful for getting the most out of the program.

RubberStamps.com
United States
Almost 6 years using the app
Smile.io replied August 10, 2021

Thank you so much for taking the time to leave us a review! We're so happy to hear that our app has been able to help your business 💖

October 4, 2023

Great app, great customer service (thanks Jade for helping me with a quick fix!).

Clothes & Roads
Canada
Almost 6 years using the app
Smile.io replied October 6, 2023

Thank you for taking the time to leave your kind review ❤️ It was a pleasure assisting you feel free to reach out if you need anymore assistance - Jade & The Smile Team

May 20, 2021

I use this app for referral and the customer service is great and always helping. Very simple to use. Thank you !

Les Petits Prödiges
France
Almost 6 years using the app
Smile.io replied May 20, 2021

Thank you so much for the 5-star review ✨- merci beaucoup! - Joana

April 19, 2022

Amazing customer support from Nicole to help us unlock an additional feature that we needed for our Shopify Plus stores. Thank you Nicole!

UpCircle Beauty
United Kingdom
Almost 6 years using the app
Smile.io replied April 19, 2022

Thank you for taking the time to leave a review! I am so glad that we were able to help you today. It was a pleasure chatting with you :) -Nicole

August 1, 2023

Lisa was super helpful and attentive when finding information about our loyalty and rewards program settings.

Miss Circle
United States
Almost 6 years using the app
Smile.io replied August 2, 2023

It was an absolute pleasure chatting with you! Thank you so so much for taking the time to leave this review and for your kind words 💖💛

Lisa - Smile Team ✨

October 20, 2014

Sweet Tooth Loyalty Program app saved us a lot of time and $$$..Works like a charm and they have Fast & Great Customer Service.. If you are looking to build up your Loyal Customer Base Look No Further...The Boxed Dragon Company

www.theboxeddragon.com
Canada
Almost 6 years using the app
Edited July 14, 2024

Very responsive and helpful

Boozy.ph
Philippines
Almost 6 years using the app
Smile.io replied August 31, 2023

Thank you so much for your kind words we really appreciate it.

We've reached out via email to see how we can improve our service

Best regards

The Smile Team