Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,649)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing customer retention and increasing order values through customizable loyalty programs, including rewards, referrals, and VIP tiers. They praise its user-friendly interface and reliability. The customer support team is frequently commended for being responsive and providing creative solutions to improve loyalty programs, significantly boosting customer loyalty and satisfaction.

April 19, 2022

Amazing customer support from Nicole to help us unlock an additional feature that we needed for our Shopify Plus stores. Thank you Nicole!

UpCircle Beauty
United Kingdom
Almost 6 years using the app
Smile.io replied April 19, 2022

Thank you for taking the time to leave a review! I am so glad that we were able to help you today. It was a pleasure chatting with you :) -Nicole

May 20, 2021

I use this app for referral and the customer service is great and always helping. Very simple to use. Thank you !

Les Petits Prödiges
France
Almost 6 years using the app
Smile.io replied May 20, 2021

Thank you so much for the 5-star review ✨- merci beaucoup! - Joana

August 1, 2023

Lisa was super helpful and attentive when finding information about our loyalty and rewards program settings.

Miss Circle
United States
Almost 6 years using the app
Smile.io replied August 2, 2023

It was an absolute pleasure chatting with you! Thank you so so much for taking the time to leave this review and for your kind words 💖💛

Lisa - Smile Team ✨

October 20, 2014

Sweet Tooth Loyalty Program app saved us a lot of time and $$$..Works like a charm and they have Fast & Great Customer Service.. If you are looking to build up your Loyal Customer Base Look No Further...The Boxed Dragon Company

www.theboxeddragon.com
Canada
Almost 6 years using the app
Edited July 14, 2024

Very responsive and helpful

Boozy.ph
Philippines
Almost 6 years using the app
Smile.io replied August 31, 2023

Thank you so much for your kind words we really appreciate it.

We've reached out via email to see how we can improve our service

Best regards

The Smile Team

November 28, 2017

Maggie was super helpful with my trouble of adding loyalty points on my Shopify POS. She fixed it in like 5 seconds. Great app to use for your business. Two thumbs up!

The Lash Exchange
United States
Almost 6 years using the app
October 4, 2016

Great! I am so glad we can begin on this program for our customers without charge at first. This is so great to have.

Eupterrae
United States
Almost 6 years using the app
May 5, 2022

The support team is super fast and helpful with anything I need. They have also been super responsive when I made suggestions about possible additions to the program. Excited to see Smile continue to evolve!

Madrinas Coffee
United States
Almost 6 years using the app
Smile.io replied May 5, 2022

Thanks so much for you kind words and taking the time to leave a review :)

March 2, 2023

We've used Smile for years and love them! They have fast customer service too, which is always a huge help.

The Root Collective
United States
Almost 6 years using the app
Smile.io replied March 2, 2023

Thanks so much for taking the time to leave a review! It was lovely assisting you today <3 -Jade

September 24, 2016

The app is easy to add. I haven't activated the program yet, so i can't truly comment on that. However, I don't like how the app keep up with points and discounts.

Dr Goat Beard Facial Care
United States
Almost 6 years using the app