Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,526)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty and rewards system that boosts customer retention and engagement. They find it easy to set up and use, with features like customizable rewards and loyalty landing pages enhancing the shopping experience. The free version offers significant value with ample customization options. Customer support is praised for being responsive and attentive, often with specific staff members commended, highlighting the personalized service provided.

April 21, 2023

excelente aplicación y el servicio a cliente muy bueno, te atienden se seguida, resuelven de inmediato y son muy amables.

Etérea
Mexico
About 3 years using the app
Smile.io replied April 21, 2023

Thanks so much for taking the time to leave this kind review — we really appreciate it! 😊

Smile Team ✨

March 28, 2023

Just launched Smile today and needed help to change something. Customer service was excellent and cleared up my problem instantly!
Thanks!

The Blue Butterfly Boutique
United States
About 3 years using the app
Smile.io replied March 28, 2023

Thanks so much for taking the time to leave a review! It was a pleasure helping today :) -Jade & The Smile Team

August 2, 2023

Straightforward, simple rewards platform that's easy to set up and use. Good options for customizability and it's so straightforward customers can get it with no issue.

WooahKoco
United States
About 3 years using the app
Smile.io replied August 4, 2023

Thank you for your lovely review, we are really glad you found the app straightforward to use! We are looking forward to supporting your business with loyal customers! -Hannah & The Smile Team :)

October 27, 2023

Exceptional technical support provided. Lynn, in particular, was exceedingly kind and displayed proactive cooperation throughout our interaction. Thank you!

Blooming KOCO
United States
Almost 3 years using the app
Smile.io replied October 28, 2023

Thank you for your kind words 🙏 we will pass them on to Lynn 💛 , We think she is awesome too. 🤩

Cheers

The Smile team 💛

July 24, 2023

Amazing customer service from Jade! The app is pretty user friendly and mostly easy to integrate with select POS systems. The customer service has always been prompt and helpful!

el be goods
United States
About 3 years using the app
Smile.io replied July 26, 2023

Thank you for taking the time to leave your kind review ❤️ It was a pleasure assisting you feel free to reach out if you need anymore assistance - Jade & The Smile Team

September 25, 2023

We've been happy with the app so far. Customer service is responsive via chat, which is very helpful. Would recommend.

High Plains Prospectors
United States
Almost 3 years using the app
Smile.io replied September 26, 2023

Thank you so much for your kind review we really appreciate it. 🙏

Please let us know if there is anything else we can do to help.

Cheers,
The Smile team 💛

September 21, 2023

Great, reliable app with excellent customer service. Thanks for all your help!

Stolen Stitches
Ireland
Almost 3 years using the app
Smile.io replied September 22, 2023

Thank you so much for your kind review we really appreciate it. 🙏

Please let us know if there is anything else we can do to help.

Cheers,
The Smile team 💛

October 4, 2023

Integrates with everything and works fantastic.

USAMM
United States
Almost 3 years using the app
Smile.io replied October 5, 2023

Thanks for leaving a review! We are glad that you find Smile fantastic :)

Let us know if there is anything we can do for you!

October 4, 2023

Quick and very thorough response! Thank you!

The Rothfeld Apothecary
United States
Almost 3 years using the app
Smile.io replied October 5, 2023

We appreciate your kind words and taking the time to leave a review. We are always here when you need us!

November 1, 2023

Really easy to use, and support is always really helpful. Just had a BFCM Prep call with Mackenzie Crary, and she was absolutely amazing - some fantastic ideas, well done!

Doll Face House of MakeUp
United Kingdom
Almost 3 years using the app
Smile.io replied November 3, 2023

Thanks so much for taking the time to leave this review! We agree that Mackenzie is exceptional 🤩🤩🤩

Don't hesitate to reach out if you have any questions. We're always here if you need us!

Smile Team ✨