Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,526)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty and rewards system that boosts customer retention and engagement. They find it easy to set up and use, with features like customizable rewards and loyalty landing pages enhancing the shopping experience. The free version offers significant value with ample customization options. Customer support is praised for being responsive and attentive, often with specific staff members commended, highlighting the personalized service provided.

October 4, 2023

Quick and very thorough response! Thank you!

The Rothfeld Apothecary
United States
Almost 3 years using the app
Smile.io replied October 5, 2023

We appreciate your kind words and taking the time to leave a review. We are always here when you need us!

November 1, 2023

Really easy to use, and support is always really helpful. Just had a BFCM Prep call with Mackenzie Crary, and she was absolutely amazing - some fantastic ideas, well done!

Doll Face House of MakeUp
United Kingdom
Almost 3 years using the app
Smile.io replied November 3, 2023

Thanks so much for taking the time to leave this review! We agree that Mackenzie is exceptional 🤩🤩🤩

Don't hesitate to reach out if you have any questions. We're always here if you need us!

Smile Team ✨

November 15, 2023

Great customer support around the clock.

BeautyWellness.ca
Canada
Almost 3 years using the app
Smile.io replied November 16, 2023

Thanks so much for taking the time to write this review! We really appreciate it 🤩

Smile Team ✨

April 25, 2023

Smile is working well for us so far, and a big part of my rating because their support team is very responsive. If one team member isn't online then another will tag in to fill in the gaps, which is much appreciated!

Thanks Smile team for your work!

BalmLabs
United States
Almost 3 years using the app
Smile.io replied April 25, 2023

Thanks so much for taking the time to leave this kind review 😊

Smile Team ✨

November 9, 2023

Great customer service. Quick and efficient. Very easy to use app and really engages our customers to get their points.

Nubian Hueman
United States
Almost 3 years using the app
Smile.io replied November 10, 2023

Thank you for taking the time to leave your review ❤️ It was a pleasure assisting you feel free to reach out if you need anymore assistance - Jade & The Smile Team

October 3, 2023

Excellent platform-Smile team has always been extremely helpful with answering questions and providing solutions. I just worked with Jade and he also provided excellent help!

CTA, Inc.
United States
Almost 3 years using the app
Smile.io replied October 4, 2023

Thanks for leaving a review! We think Jade is pretty excellent too :)

Don't hesitate to reach back out if you have any questions. We're always here when you need us!

October 18, 2023

Easy to use.

Jazz & Co. Creations
United States
Over 2 years using the app
Smile.io replied October 20, 2023

Thanks so much for taking the time to write this review! We really appreciate it 🤩

Smile Team ✨

February 22, 2023

David from CS is amazing! He was so helpful in explaining our customer engagement and offering tips on how to make our business exceed our goals. This is THE app to get if you want to manage rewards points!!

TCO Fly Shop
United States
Almost 3 years using the app
Smile.io replied February 22, 2023

WOW~! 🤩 Thank you for taking the time to leave this most lovely review 😊 We agree: David IS amazing 💪✨

- Lisa & the Smile Team💛

September 1, 2023

Great way for customer to redeem loyalty points

SkincareEssentials
United States
Almost 3 years using the app
Smile.io replied September 3, 2023

Thank you so much for your kind review. We really appreciate it! 💖

June 27, 2023

Excellente application pour mettre en place un système de fidélité (à la fois en ligne et en boutique physique, via Shopify POS) et excellent support. Merci

Colorful Black
France
Almost 3 years using the app
Smile.io replied June 28, 2023

Merci pour vos aimables paroles, nous apprécions vraiment que vous preniez le temps de nous laisser un avis.

S'il vous plaît laissez-nous savoir s'il y a autre chose que nous pouvons aider.

David et l'équipe Smile