Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,662)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing customer retention and boosting order values through its rewarding points system. It features a user-friendly interface with customizable loyalty and referral programs. The app integrates well with Shopify and is noted for its reliability. Customer support is highlighted for its responsiveness and helpfulness in optimizing loyalty programs, making it a valuable tool for improving customer loyalty and business growth.

August 24, 2017

Really like this app, it's so useful and intuitive. Our customers easily able to sign up to our points system on our website www.bullbrand.co.uk, I'm amazed at the amount of people that do!

Bullbrand 3
United Kingdom
Almost 6 years using the app
Edited November 29, 2021

Overall their rewards system is working great for us. It's convenient and easy for our customers to understand. Whenever we encountered issues like points not reflecting, or customers not being able to log in, their customer support team is very responsive and helpful. They'll figure out what's wrong, will let you know what happened, and will fix it. Happy with our subscription!

Tree To Tub
United States
Almost 6 years using the app
Smile.io replied October 15, 2021

Thank you so much for your kind words! We'll always be around if you need our assistance ❤️

March 3, 2017

Awesome app! Super easy to set up. Great support!

Borrowed Boutique
United States
Almost 6 years using the app
October 9, 2023

Great platform and great customer service. Had a great refresher call with Nicole today because we've been a customer since 2019. Some great new features.

T. Jazelle
United States
Over 5 years using the app
Smile.io replied October 11, 2023

Thanks for leaving a review! We agree that Nicole is indeed excellent 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

Edited July 17, 2019

We have been using this app for some time now and it is everything it promises to be. This is an updated review. We are super satisfied with this app. It totally delivers results and and it is very easy to manage. We definitely recommend this app. https://astitchahalf.net/

A Stitch A Half
United States
Almost 6 years using the app
September 29, 2023

Great Loyalty app! Really helped us to automate our loyalty program easily

OXOMIO
Mexico
Over 5 years using the app
Smile.io replied October 2, 2023

Thank you so much for your review 🤩 We are glad that you find the app easy to use.

Please don't hesitate to reach out if there's anything else that we can help with to make your experience great!

May 3, 2022

Great app from a team who actually cares. Smile.io routinely look for genuine feedback and went so far as to book a video conference with us to learn about how we get value from their app. The feature set is robust, the Klaviyo integration works, the app is lightweight - it's a complete package that just works.

Wild Ice Botanicals
United States
Almost 6 years using the app
Smile.io replied May 3, 2022

Thanks so much for leaving a review :) We are so glad that you are enjoying Smile! It was a pleasure chatting with you today! -Nicole

October 27, 2015

Easy to set up and even easier for our audience to join and start earning sweet perks. I'd love for it to integrate with our brick and mortar sales, too!

Anaapple
United States
Almost 6 years using the app
December 14, 2023

We've been using smile for about 6 months and have recently decided to go for the growth plan. The team at smile have been really helpful and provided prompt assistance along the way.

Jo Downs Handmade Glass
United Kingdom
Over 5 years using the app
Smile.io replied December 16, 2023

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!


Smile Team ✨

April 1, 2022

We love using Smile for our loyalty program. The features are great and the app is super intuitive and easy to use. Support is also great and I got instant answers when I had questions.

D'IYANU
United States
Over 5 years using the app
Smile.io replied April 2, 2022

We're so happy to hear you've had a great experience with the app! We'll let our support team know you appreciated them. We appreciate them too 💪