Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Pricing
Free plan available
Highlights
Popular with businesses in United States
Use directly in Shopify admin
Works with the latest themes
Rating
4.9 (6,111)
Developer
Smile.io

Create your own loyalty and rewards program to turn first-time customers into forever customers

Smile.io powers loyalty, referrals, and VIP rewards programs that help increase sales and repeat purchases, save on acquisition costs, and boost brand loyalty. Creating a loyalty program with Smile takes only minutes—no coding required! Managing loyalty with Smile is effortless, including easy integrations with your favorite apps. If you need help, you’re supported by a team of experts who can help with everything from technical questions to rewards and loyalty best practices for your business.

Smile.io powers loyalty, referrals, and VIP rewards programs that help increase sales and repeat purchases, save on acquisition costs, and boost brand loyalty. Creating a loyalty program with Smile takes only minutes—no coding required! Managing loyalty with Smile is effortless, including easy integrations with your favorite apps. If you need help, you’re supported by a team of experts who can help with everything from technical questions to rewards and loyalty best practices for your business. more
  • Customize the rewards launcher, panel, and emails to match your brand aesthetic
  • Encourage repeat purchases by allowing guest shoppers to earn points
  • Integrate with all your favorite apps for email, reviews, and customer service
  • Remind customers of their points & referral link with Nudges to boost engagement
  • Auto-translate your entire loyalty program to one of our 6 preset languages
Highlights
Popular with businesses in United States
Use directly in Shopify admin
Works with the latest themes

Program types

Referrals, Reward programs, VIP tiers

Rewards you can offer

Coupons, Custom rewards, Discounts, Donations, Early access, Exclusive access, Free products, Free shipping, Membership perks, Points, POS rewards

Pop-up types

Cart pop-ups, Discounts, Rewards

Managing pop-ups

Editor tool, Templates, Translation, Triggers and rules

Launched

December 2, 2014 · Changelog

Languages

English

Works with

Shopify Flow, Shopify POS, Checkout, Shopify POS, Judge.me, Klaviyo, Gorgias, Mailchimp, Okendo

Pricing

Free

Free to install

Up to 200 monthly orders

  • Points program
  • Referral program
  • Basic branding
  • Analytics overview
  • Data exports

Starter

$49 / month

Up to 500 monthly orders

  • Advanced branding options
  • Customizable emails
  • Nudges (on-site reminders)
  • 2 integrations (e.g. Klaviyo, Judge.me)
  • 5 specialized reports

Growth

$199 / month

Includes 2,500 monthly orders, then $20 per additional 100 orders

  • Run points bonus events
  • SEO-friendly loyalty page
  • Embed Smile on your store
  • Free product rewards
  • VIP & Points expiry
  • Unlimited integrations

Plus

$999 / month

Includes 7,500 monthly orders, then $5 per additional 100 orders

  • Dedicated launch plan
  • 25+ specialized reports
  • API access
  • Priority support
  • Preferred pricing for multiple shops
  • High-volume pricing available

Free

Free to install

Up to 200 monthly orders

  • Points program
  • Referral program
  • Basic branding
  • Analytics overview
  • Data exports

Starter

$49 / month

Up to 500 monthly orders

  • Advanced branding options
  • Customizable emails
  • Nudges (on-site reminders)
  • 2 integrations (e.g. Klaviyo, Judge.me)
  • 5 specialized reports

Growth

$199 / month

Includes 2,500 monthly orders, then $20 per additional 100 orders

  • Run points bonus events
  • SEO-friendly loyalty page
  • Embed Smile on your store
  • Free product rewards
  • VIP & Points expiry
  • Unlimited integrations

Plus

$999 / month

Includes 7,500 monthly orders, then $5 per additional 100 orders

  • Dedicated launch plan
  • 25+ specialized reports
  • API access
  • Priority support
  • Preferred pricing for multiple shops
  • High-volume pricing available

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (6,111)

Overall rating
4.9
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its variety of features like a Loyalty Landing Page and Points on Product Page. It's praised for its easy setup, seamless business integration, and low maintenance. The app's customer service is highly commended for its responsiveness and helpfulness. Merchants have seen a positive impact on sales and customer loyalty. Despite some concerns about pricing, the team is often willing to find suitable solutions. Its continuous innovation and user-friendly interface make it a top choice for managing loyalty programs.

June 10, 2024

Lynn is awesome and followed up with me to make sure I made the change in plan before my next billing cycle. Highly recommend!

Puree Juice Bar
United States
Over 7 years using the app
Smile.io replied June 12, 2024

Thank you for your review! We are so glad Lynn was able to help you :)

June 3, 2024

I've been using Smile for years and haven't run into many issues. All issues I've had, have been resolved quickly. Recently, Lisa was able to help answer a few questions I had about the app, my Shopify theme and customer reviews.

Fortune Cookie Soap
United States
Almost 8 years using the app
Smile.io replied June 5, 2024

Thanks for being our merchant and leaving a review about us. We are glad to hear that you have been enjoying Smile and that you've found our support team, especially !Lisa! to be helpful. That's what we're here for 🤓

Yours in Loyalty,

✨ The Smile Support Team ✨

June 7, 2024

The customer service is great with this app! Lisa was a big help, and super friendly and responsive.

Wildflowers
United States
About 6 years using the app
Smile.io replied June 10, 2024

Thank you for your review, we are so glad Lisa was friendly and helpful :)

Support

Smile.io can answer any questions you have about Smile: Loyalty & Rewards.

Developer

Smile.io

PO Box 33042 Ira Needles, Waterloo, ON, N2T 2M9, CA

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