Smile: Loyalty & Rewards

Name: Smile: Loyalty & Rewards
Brand: Smile.io
Rating: 4.8 (6537 reviews)

Pricing: Free to install
Rating: 4.8 (6,537)
Developer: Smile.io

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Create your own loyalty and rewards program to turn first-time customers into forever customers

Smile.io powers loyalty, referrals, and VIP rewards programs that help increase sales and repeat purchases, save on acquisition costs, and boost brand loyalty. Creating a loyalty program with Smile takes only minutes—no coding required! Managing loyalty with Smile is effortless, including easy integrations with your favorite apps. If you need help, you’re supported by a team of experts who can help with everything from technical questions to rewards and loyalty best practices for your business.

Encourage repeat purchases by rewarding every order with points
Reward social actions on Instagram, TikTok, Facebook, and more
Drive sales with points bonus events
Integrate Smile with your favorite tools like Klaviyo, Gorgias, and 25+ others
Optimize your loyalty program by comparing performance with similar stores

Highlights: Popular with businesses in United States; Use directly in Shopify admin; Works with the latest themes

Languages

English

Works with

Shopify Flow, Shopify POS, Checkout, Shopify POS, Judge.me, Klaviyo, Gorgias, Mailchimp, Okendo

Pricing

Free

Free to install

Up to 200 monthly orders

Points program
Referral program
Basic branding
Analytics overview
Data exports

Starter

$49 / month

Up to 500 monthly orders

Advanced branding options
Customizable emails
Nudges (on-site reminders)
2 integrations (e.g. Klaviyo, Judge.me)
5 specialized reports

Growth

$199 / month

Includes 2,500 monthly orders, then $20 per additional 100 orders

Run points bonus events
SEO-friendly loyalty page
Embed Smile on your store
Free product rewards
VIP & Points expiry
Unlimited integrations

Plus

$999 / month

Includes 7,500 monthly orders, then $5 per additional 100 orders

Dedicated launch plan
25+ specialized reports
API access
Priority support
Preferred pricing for multiple shops
High-volume pricing available

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (6,537)

Overall rating

4.8

Counts per rating level

88% of ratings are 5 stars
5.8K
8% of ratings are 4 stars
516
2% of ratings are 3 stars
123
1% of ratings are 2 stars
44
1% of ratings are 1 stars
93

All reviews

What merchants think

This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and exceptional customer service, which simplifies setting up loyalty programs. They appreciate the customization options that boost customer retention and engagement, aligning well with their brand identity. The app also increases customer re-engagement and average order values, with seamless Shopify integration and reliable performance.

November 11, 2024

We’ve had an excellent experience with this app and the support team behind it. The features have been incredibly useful for our store, and the customization options are fantastic. When we needed assistance, the support team was prompt, responsive, and handled our request quickly and professionally.

The level of customer service has been outstanding, and it’s clear that the team truly cares about their users. This experience has given us confidence in the app, and we’re now considering upgrading to a paid plan. Highly recommend this app to any store owner looking for a reliable and user-friendly solution!

ourCommonplace

Norway

About 3 years using the app

Smile.io replied November 12, 2024

Thank you for your review and your insightful feedback about our features! We hope you enjoy using our app :)))

November 13, 2024

I had a problem with my account, and I was transferred to Ezra Alamsyah to help me fix it. He was incredibly helpful in solving the issue I was facing and took the time to ensure everything was working perfectly. Ezra even followed up every day to keep me updated on the progress, let me know the problem was fixed, make sure it didn’t resurface, and check if I had any other questions or concerns—truly going above and beyond. His dedication and professionalism are a testament to how carefully this company selects its employees. I’m truly impressed by Ezra commitment to helping. Thank you, Ezra!

Sandra Velandia

United States

Almost 4 years using the app

Smile.io replied November 15, 2024

Thanks for leaving a review! We agree that Ezra is indeed awesome 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨