Smile: Loyalty & Rewards

by Smile.io

Loyalty points, rewards, & referrals to retain your customers

4632 reviews

  • Popular with businesses in the United States

Free plan available

App highlights

  • Up-to-date tech: works with the latest themes

Key values section

Your trusted loyalty provider

We're experts in loyalty, referrals, and VIPs, powering reward programs that help increase sales, repeat purchases, brand loyalty.

Boost new and repeat sales

Save on acquisition costs & boost sales and retention with referrals, points, rewards, and more. Create a loyalty program in minutes!

Level up your marketing apps

Supercharge your email marketing & subscription tools with loyalty data, incentivize reviews with points, reward customers on POS, and more.

  • Rewards button (loyalty popup) for loyalty member login
  • Match your store design & brand the rewards panel (loyalty popup
  • Rewards panel (loyalty popup) to boost customer retention
  • Use loyalty program data to analyze points, rewards & referrals
  • Remind customers of their loyalty points with automated emails
  • Add referrals to your loyalty program for free
  • Rewards panel (loyalty popup) on mobile, single loyalty login
  • Mobile view of the branded rewards panel (loyalty popup)
  • Reward & redeem points, view loyalty balances on Shopify POS
  • Rewards button (loyalty popup) for loyalty member login
  • Match your store design & brand the rewards panel (loyalty popup
  • Rewards panel (loyalty popup) to boost customer retention
  • Use loyalty program data to analyze points, rewards & referrals
  • Remind customers of their loyalty points with automated emails
  • Add referrals to your loyalty program for free
  • Rewards panel (loyalty popup) on mobile, single loyalty login
  • Mobile view of the branded rewards panel (loyalty popup)
  • Reward & redeem points, view loyalty balances on Shopify POS
Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Turn your customers into repeat purchasers with Smile.io!

Growing Shopify and Shopify Plus brands partner with Smile to create powerful rewards and loyalty programs. With years of experience in customer loyalty, Smile allows you to boost sales from your existing customer base. Through points and rewards, you can increase customer engagement and loyalty to drive repeat orders—all without expensive and unpredictable traditional advertising.

With Smile, you can create and customize a loyalty and rewards program that is easy to launch and even easier for customers to engage with and build long-term brand loyalty.

Give shoppers what they want—rewards for loyalty

  • Customers can earn points by taking actions like joining your loyalty program, placing an order, and even celebrating birthdays.
  • Add more ways to earn by connecting Smile rewards with other apps. Integrations with other Shopify apps let your customers earn loyalty points for things like leaving a review or donating to a non-profit.
  • Choose how you reward customer loyalty based on your business, whether you use just points, referrals, and points—or add an exclusive VIP rewards program.

Keep your brand top of mind for shoppers—wherever they are

  • Add personalized loyalty program details to every email by connecting Smile with integrations. We integrate with your favorite Shopify apps: email, reviews, customer service, cause marketing, packaging, and more.
  • Set points expiration and reminder emails, encouraging shoppers to use their rewards.
  • Use powerful, on-site reminders called Nudges to encourage customer engagement at just the right time to increase loyalty with rewards.

Build a loyalty and rewards program that’s uniquely you

  • Align your rewards program with your brand and stand out from the crowd with a customizable widget and rewards panel on your store.
  • You can adjust where the panel appears, add logos, banner images, advanced color options, and more!
  • Customizing your loyalty program takes minutes, with zero coding required.

Launch your rewards program fast

  • We’ve made it easy to set up and launch Smile reward programs. Most merchants have their first customer earning loyalty points within days!
  • If you get stuck, we have tons of resources for you to use, including help documents, guides, and videos on YouTube.
  • Our 24/7 online support team members are experts in loyalty, and can answer any questions you may have along the way—from technical questions to rewards and loyalty best practices for your business.

Start building your brand’s customer loyalty with Smile rewards today!

Launch date

December 02, 2014

Fits seamlessly into

  • Point of Sale
  • Shopify Flow

Integrates with

  • Shopify POS
  • Judge.me
  • Klaviyo
  • Gorgias
  • Mailchimp
  • Okendo
Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Turn your customers into repeat purchasers with Smile.io!

Growing Shopify and Shopify Plus brands partner with Smile to create powerful rewards and loyalty programs. With years of experience in customer loyalty, Smile allows you to boost sales from your existing customer base. Through points and rewards, you can increase customer engagement and loyalty to drive repeat orders—all without expensive and unpredictable traditional advertising.

With Smile, you can create and customize a loyalty and rewards program that is easy to launch and even easier for customers to engage with and build long-term brand loyalty.

Give shoppers what they want—rewards for loyalty

  • Customers can earn points by taking actions like joining your loyalty program, placing an order, and even celebrating birthdays.
  • Add more ways to earn by connecting Smile rewards with other apps. Integrations with other Shopify apps let your customers earn loyalty points for things like leaving a review or donating to a non-profit.
  • Choose how you reward customer loyalty based on your business, whether you use just points, referrals, and points—or add an exclusive VIP rewards program.

Keep your brand top of mind for shoppers—wherever they are

  • Add personalized loyalty program details to every email by connecting Smile with integrations. We integrate with your favorite Shopify apps: email, reviews, customer service, cause marketing, packaging, and more.
  • Set points expiration and reminder emails, encouraging shoppers to use their rewards.
  • Use powerful, on-site reminders called Nudges to encourage customer engagement at just the right time to increase loyalty with rewards.

Build a loyalty and rewards program that’s uniquely you

  • Align your rewards program with your brand and stand out from the crowd with a customizable widget and rewards panel on your store.
  • You can adjust where the panel appears, add logos, banner images, advanced color options, and more!
  • Customizing your loyalty program takes minutes, with zero coding required.

Launch your rewards program fast

  • We’ve made it easy to set up and launch Smile reward programs. Most merchants have their first customer earning loyalty points within days!
  • If you get stuck, we have tons of resources for you to use, including help documents, guides, and videos on YouTube.
  • Our 24/7 online support team members are experts in loyalty, and can answer any questions you may have along the way—from technical questions to rewards and loyalty best practices for your business.

Start building your brand’s customer loyalty with Smile rewards today!

Launch date

December 02, 2014

Fits seamlessly into

  • Point of Sale
  • Shopify Flow

Integrates with

  • Shopify POS
  • Judge.me
  • Klaviyo
  • Gorgias
  • Mailchimp
  • Okendo

Pricing

See all pricing options

Free

Free

  • Points program
  • Referral program
  • Basic branding
  • Default reward emails
  • Analytics overview
  • Up to 200 monthly orders

Starter

$49/month

  • All Free features
  • Advanced branding
  • Customize reward emails
  • Remove Smile branding
  • 1 Smile app integration (e.g. Klaviyo)
  • Unlimited orders

Growth

$199/month

  • All Starter features
  • Nudges (engaging pop-ups)
  • Points expiry
  • Advanced analytics
  • 2 Smile app integrations (e.g. Okendo)
  • Unlimited orders

Pro

$599/month

  • All Growth features
  • VIP program
  • Shopify Plus exclusive features
  • Unlimited Smile apps (e.g. Gorgias)
  • API access (by request)
  • Unlimited orders

* All charges are billed in USD.
** Recurring charges, including monthly or usage-based charges, are billed every 30 days.

Reviews

4.8 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

  • 5 of 5 stars
    86% of ratings are 5 stars
    3983
  • 4 of 5 stars
    9% of ratings are 4 stars
    430
  • 3 of 5 stars
    2% of ratings are 3 stars
    108
  • 2 of 5 stars
    1% of ratings are 2 stars
    40
  • 1 of 5 stars
    2% of ratings are 1 stars
    71
View all 4632 reviews
5 of 5 stars
June 28, 2022

Formula Beauty Next

Location Uruguay

muy buena, excelente soporte!________________________________________________________________________________

Developer reply

June 28, 2022

Muchas Gracias! Thank you so much for taking the time to leave a review, it was a pleasure assisting you today <3 - Jade

1 of 5 stars
June 27, 2022

Wanderlust Folk Candle Co.

Location United States

I try to open the app to view info and it says that the app has an error...so nothing even comes up. Deleting...unfortunately now all my customer's points will also be deleted...

Developer reply

June 28, 2022

Thank you for taking the time to reach out to us and leave your feedback! We are sorry to hear of the issues you are experiencing and dove into things on our end. 🔦 I just sent you an email regarding my findings. 🤓

Your program and dashboard are functioning as normal, but you have disabled points and referrals, which will pause your program. In order to relaunch the program simply hit "activate" for both points and referrals. 😸

If you deleted the app please re-install it as all your customers data will be deleted within 48 hours in compliance with internet privacy laws. If you experience any further difficulty just reply to me via email, or email help@smile.io, or you can always pop into the Live Chat via the app itself or our website, smile.io. 😺

We hope to help get you sorted asap! Thank you so much! ☀️

Cheers,
Joshua - Smile Team 🧙‍♂️

5 of 5 stars
June 25, 2022

Moi and Ko

Location Spain

La aplicación funcionaba de maravilla pero la desinstalé al actualizar y ahora están intentando arreglar el problema de la pérdida de puntos por mis clientes. Mis 5 estrellas van por el soporte y por la aplicación en si, fue culpa mia el desinstalarlo.

Developer reply

June 25, 2022

¡Muchas gracias por tomarse el tiempo para escribir esta evaluación! 🤩 Estamos muy contentos de que le guste Smile y siempre estamos aquí cuando necesita ayuda 💪✨

¡Fue un placer charlar contigo hoy!

💖 Lisa

View all reviews

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