Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Free plan available. Additional charges may apply.
Rating (4.8)
Reviews
Developer

Highlights

Popular with businesses like yours
  • Based in United States
Built for your business
  • Works with the latest themes
  • Use directly in Shopify admin

About this app

Launched

December 2, 2014

Languages

English, French, German, Spanish, Portuguese (Brazil), and Chinese (Simplified)

Integrates with

Shopify POS, Judge.me, Klaviyo, Gorgias, Mailchimp, Okendo

Fits seamlessly into

Point of Sale, Shopify Flow

Shopify Plus features

Customize your pre-purchase checkout experience directly in Shopify admin

Create your own loyalty and rewards program to turn first-time customers into forever customers

Smile.io powers loyalty, referrals, and VIP rewards programs that help increase sales and repeat purchases, save on acquisition costs, and boost brand loyalty. Creating a program with Smile takes only minutes—no coding required! Managing loyalty with Smile is effortless, including easy integrations with your favorite apps. If you need help, you’re supported 24/7 by a team of experts who can help with everything from technical questions to rewards and loyalty best practices for your business.

Smile.io powers loyalty, referrals, and VIP rewards programs that help increase sales and repeat purchases, save on acquisition costs, and boost brand loyalty. Creating a program with Smile takes only minutes—no coding required! Managing loyalty with Smile is effortless, including easy integrations with your favorite apps. If you need help, you’re supported 24/7 by a team of experts who can help with everything from technical questions to rewards and loyalty best practices for your business. more
  • Customize the rewards launcher, panel, and emails to match your brand aesthetic
  • Encourage repeat purchases by allowing guest shoppers to earn and redeem points
  • Integrate with all your favorite apps for email, reviews, and customer service
  • Remind customers of their points & referral link with Nudges to boost engagement
  • Auto-translate your entire loyalty program to one of our 6 preset languages

Pricing

Free

Free to install

Up to 200 monthly orders

  • Points program
  • Referral program
  • Basic branding
  • Default reward emails
  • Analytics overview

Starter

$49/month

Up to 500 monthly orders

  • All Free features
  • Advanced branding
  • Customizable reward emails
  • Nudges (on-site pop-ups)
  • 2 integrations (e.g. Klaviyo, Okendo)

Growth

$199/month

Up to 2,500 monthly orders, plus $20 per additional 100 orders

  • All Starter features
  • VIP program
  • Points expiry
  • Free product rewards
  • Unlimited integrations
  • Points redemption at checkout (Shopify Plus only)

Plus

$999/month

Up to 7,500 monthly orders, plus $5 per additional 100 orders

  • All Growth features
  • Powerful reporting tools
  • Segmentation & exports
  • Priority support
  • API access
  • Preferred pricing for multiple stores

Free

Free to install

Up to 200 monthly orders

  • Points program
  • Referral program
  • Basic branding
  • Default reward emails
  • Analytics overview

Starter

$49/month

Up to 500 monthly orders

  • All Free features
  • Advanced branding
  • Customizable reward emails
  • Nudges (on-site pop-ups)
  • 2 integrations (e.g. Klaviyo, Okendo)

Growth

$199/month

Up to 2,500 monthly orders, plus $20 per additional 100 orders

  • All Starter features
  • VIP program
  • Points expiry
  • Free product rewards
  • Unlimited integrations
  • Points redemption at checkout (Shopify Plus only)

Plus

$999/month

Up to 7,500 monthly orders, plus $5 per additional 100 orders

  • All Growth features
  • Powerful reporting tools
  • Segmentation & exports
  • Priority support
  • API access
  • Preferred pricing for multiple stores

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

5,067 reviews

Overall rating
4.8
Counts per rating level
  • 86% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
June 5, 2023

Great app, it has everything one needs to reward customers and generate more sales. Exceptional customer service. I was having difficulty understanding something and I got a response within minutes! I was able to ask all the questions I had to make the best of the App. Highly recommend :)

Roll Up
Canada
Smile.io replied June 5, 2023

Thank you for taking the time to leave a review. It was a pleasure assisting you today❤️ - Jade & The Smile Team <3

June 5, 2023

I cancelled this app over two months ago and I am still being charged. I reached out to customer service multiple times and have been ignored.

Meadeux
United States
Smile.io replied June 5, 2023

Hi there!

Our team has reached out get this resolved for you but we haven't seen a reply back yet. If you aren't getting our responses, please send an email to help@smile.io. We'd like to get this resolved for you today if possible.

Thanks.
💛

June 5, 2023

Très simple, et très efficace.
Seulement 4 étoiles car l’application n’est pas traduite en français

Le Dressing de Val
France
Smile.io replied June 5, 2023

Merci beaucoup d'avoir laissé un avis. Nous sommes ravis que vous appréciez Smile!

Nous offrons en fait une traduction française de l'application. Nous vous avons contacté personnellement pour vous montrer comment vous pouvez changer la langue de votre programme en français.

Faites-nous savoir s'il y a autre chose avec quoi nous pouvons vous aider.

About this app

Launched

December 2, 2014

Languages

English, French, German, Spanish, Portuguese (Brazil), and Chinese (Simplified)

Integrates with

Shopify POS, Judge.me, Klaviyo, Gorgias, Mailchimp, Okendo

Fits seamlessly into

Point of Sale, Shopify Flow

Shopify Plus features

Customize your pre-purchase checkout experience directly in Shopify admin

Built by Smile.io

About Smile.io

4.8 average rating

8 years building apps for the Shopify App Store

Support

Send a message

help@smile.io

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