Smile: Loyalty & Rewards
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
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Create your own loyalty and rewards program to turn first-time customers into forever customers
Smile.io powers loyalty, referrals, and VIP rewards programs that help increase sales and repeat purchases, save on acquisition costs, and boost brand loyalty. Creating a loyalty program with Smile takes only minutes—no coding required! Managing loyalty with Smile is effortless, including easy integrations with your favorite apps. If you need help, you’re supported by a team of experts who can help with everything from technical questions to rewards and loyalty best practices for your business.
- Encourage repeat purchases by rewarding every order with points
- Reward social actions on Instagram, TikTok, Facebook, and more
- Drive sales with points bonus events
- Integrate Smile with your favorite tools like Klaviyo, Gorgias, and 25+ others
- Optimize your loyalty program by comparing performance with similar stores
- Highlights
- Popular with businesses in United States
- Use directly in Shopify admin
- Works with the latest themes
Languages
English
Works with
Shopify Flow, Shopify POS, Checkout, Shopify POS, Judge.me, Klaviyo, Gorgias, Mailchimp, OkendoCategories
All features
Program types
- Reward programs
- VIP tiers
- Referrals
Rewards you can offer
- Points
- Discounts
- Coupons
- POS rewards
- Free shipping
- Free products
- Early access
- Exclusive access
- Membership perks
- Donations
- Custom rewards
Pop-up types
- Cart pop-ups
- Discounts
- Rewards
Managing pop-ups
- Editor tool
- Templates
- Translation
- Triggers and rules
Program types
Rewards you can offer
Pop-up types
Managing pop-ups
Pricing
Free
Free to install
Up to 200 monthly orders
- Points program
- Referral program
- Basic branding
- Analytics overview
- Data exports
Starter
$49 / month
Up to 500 monthly orders
- Advanced branding options
- Customizable emails
- Nudges (on-site reminders)
- 2 integrations (e.g. Klaviyo, Judge.me)
- 5 specialized reports
Growth
$199 / month
Includes 2,500 monthly orders, then $20 per additional 100 orders
- Run points bonus events
- SEO-friendly loyalty page
- Embed Smile on your store
- Free product rewards
- VIP & Points expiry
- Unlimited integrations
Plus
$999 / month
Includes 7,500 monthly orders, then $5 per additional 100 orders
- Dedicated launch plan
- 25+ specialized reports
- API access
- Priority support
- Preferred pricing for multiple shops
- High-volume pricing available
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (6,470)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective loyalty programs that boost customer retention and increase average order values. It is easy to set up and integrates seamlessly with Shopify, featuring loyalty landing pages and visible points on product pages. The customer support is praised for being responsive and efficient, often resolving issues quickly. However, some merchants express concerns about the pricing for higher tiers. The app is valued for improving customer engagement and driving sales.
Excellent customer service for an issue that I had with a Shopify update that moved things around on me! Got it all worked out quickly! Thank you!
Thank you so much for taking the time to write this 5-star review! We really appreciate it. 💖
Shelby - Smile Team ✨
Been using Smile for years and just had my first issue which needed attention. Karen F was assigned to case and delivered fast and helpful customer service that remedied my issue in a matter of hours. Very happy with overall outcome and would recommend
Thank you so much for taking the time to leave this review! We really appreciate it 💖
Don't hesitate to reach out if you have any questions. We're always here when you need us!
Smile Team ✨
The team was quick to respond to questions and concerns. They made sure all of my questions were answered, and when they weren't (because I like to think of questions when I am working on other things) they took the time to explain.
Thank you for leaving us a review, we appreciate it! 💖
Smile Team ✨
Support
Smile.io can answer any questions you have about Smile: Loyalty & Rewards.
Resources
Launched
December 2, 2014 · Changelog