Smile: Loyalty & Rewards

Name: Smile: Loyalty & Rewards
Brand: Smile.io
Rating: 4.8 (6409 reviews)

Pricing: Free plan available
Rating: 4.8 (6,409)
Developer: Smile.io

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Create your own loyalty and rewards program to turn first-time customers into forever customers

Smile.io powers loyalty, referrals, and VIP rewards programs that help increase sales and repeat purchases, save on acquisition costs, and boost brand loyalty. Creating a loyalty program with Smile takes only minutes—no coding required! Managing loyalty with Smile is effortless, including easy integrations with your favorite apps. If you need help, you’re supported by a team of experts who can help with everything from technical questions to rewards and loyalty best practices for your business.

Encourage repeat purchases by rewarding every order with points
Reward social actions on Instagram, TikTok, Facebook, and more
Drive sales with points bonus events
Integrate Smile with your favorite tools like Klaviyo, Gorgias, and 25+ others
Optimize your loyalty program by comparing performance with similar stores

Highlights: Popular with businesses in United States; Use directly in Shopify admin; Works with the latest themes

Languages

English

Works with

Shopify Flow, Shopify POS, Checkout, Shopify POS, Judge.me, Klaviyo, Gorgias, Mailchimp, Okendo

Pricing

Free

Free to install

Up to 200 monthly orders

Points program
Referral program
Basic branding
Analytics overview
Data exports

Starter

$49 / month

Up to 500 monthly orders

Advanced branding options
Customizable emails
Nudges (on-site reminders)
2 integrations (e.g. Klaviyo, Judge.me)
5 specialized reports

Growth

$199 / month

Includes 2,500 monthly orders, then $20 per additional 100 orders

Run points bonus events
SEO-friendly loyalty page
Embed Smile on your store
Free product rewards
VIP & Points expiry
Unlimited integrations

Plus

$999 / month

Includes 7,500 monthly orders, then $5 per additional 100 orders

Dedicated launch plan
25+ specialized reports
API access
Priority support
Preferred pricing for multiple shops
High-volume pricing available

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (6,409)

Overall rating

4.8

Counts per rating level

88% of ratings are 5 stars
5.6K
8% of ratings are 4 stars
504
2% of ratings are 3 stars
122
1% of ratings are 2 stars
44
1% of ratings are 1 stars
93

All reviews

What merchants think

This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.

Feedback submitted

Merchants highly recommend this app for its loyalty and rewards programs, noting significant improvements in customer retention and sales. They appreciate its easy setup and management, customizable features, and the inclusion of loyalty landing pages and points on product pages. The customer support is particularly praised for being responsive and offering valuable guidance on optimizing loyalty programs.

September 23, 2024

Lynn P. was very helpful in the process of helping me retrieve my billing receipts as well as adding my email to receive the receipts every month. Thank you Lynn!

DNR WHEELS PTE LTD

Singapore

Almost 6 years using the app

Smile.io replied September 25, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

October 2, 2024

The team was quick to respond to questions and concerns. They made sure all of my questions were answered, and when they weren't (because I like to think of questions when I am working on other things) they took the time to explain.

Sucreabeille

United States

About 5 years using the app