Smile: Rewards & Loyalty

Smile: Rewards & Loyalty

by Smile.io

Points & referrals. Attract & retain your most loyal customers

4.8 of 5 stars(4096 reviews)

#1 trusted loyalty program

Top-rated experts in loyalty, rewards, and referrals, powering successful rewards programs for 50,000 stores and growing.

Boost new and repeat sales

Cut back on customer acquisition costs & boost retention using referrals, points, exclusive offers, and more. Powerful free plan available!

Level up your marketing apps

Supercharge your email marketing & subscription tools with loyalty data, incentivize reviews with points, reward customers on POS and more.


About Smile: Rewards & Loyalty

50,000+ Shopify brands have found success with Smile’s easy-to-build loyalty platform, making us the most trusted rewards app in the world

Join thousands of Shopify stores in saving money on expensive and unpredictable ads. Instead, boost sales from your existing customer base through referrals, interactive pop ups, points, campaigns, and more!

Build an engaging and modern rewards program experience that seamlessly aligns with your existing brand.

Build a powerful rewards program to grow your business

A Smile loyalty program gives your customers access to exclusive perks, attractive discounts, and a fun way to engage with your brand every time they log in to your store.

Loyalty points program

  • Earn points for actions like creating a customer account, placing an order, celebrating birthdays, or leaving reviews
  • Create urgency with bonus points & points expiry campaigns
  • Save abandoned carts & invite customers back with points reminders
  • Customers can redeem points for coupon codes or free gifts at checkout

Referral program

  • Create social proof with word-of-mouth marketing
  • Encourage customers to refer a friend using personalized referral links through pop ups and emails
  • Easily monitor referral traffic and sales with in-app analytics

VIP program

  • Strengthen customer retention with VIP statuses and perks
  • Upsell customers to progress towards VIP tiers

An eye-catching pop up rewards panel that’s easy to customize

Give your customers a beautifully-branded rewards program experience from their first visit to your store all the way to checkout.

  • An engaging rewards button and pop up panel that lives right on your store makes email capture and gaining new members easy
  • Match your store design: add logos, banner images, advanced color options, and more!

Launch your program in less than a day & get started for free!

Getting started with Smile rewards is easy, fast, and exciting. Most of our customers can get their rewards program configured, designed, and launched on their Shopify store in less than a day.

  • Customization takes minutes with our intuitive UI, with 0 coding skills required
  • 24/7 email and online customer support available on paid plans
  • Access to hundreds of helpful Smile resources to boost program success

One-click integrations with best-in-class apps like:

Klaviyo, Mailchimp, Omnisend, Okendo, Loox, Judge.me, Privy, PushOwl, ReCharge, Gorgias, and over 25 more!

Growth happens together! Smile is small business friendly, meaning you can get access to our powerful loyalty points program, referrals, and essential design customizations on our free plan.

Join the world’s most successful brands using Smile.io today!

(Smile is available in English, French, Spanish, German, and Portuguese)

Integrates with

  • Shopify POS,
  • Loox,
  • Judge.me,
  • Privy,
  • Omnisend,
  • Klaviyo

Media gallery

Works with

  • Shopify POS

    Shopify POS

    Use this app while selling in person with Shopify point of sale.

    View more POS apps

Support

Free

Free

  • 10+ Ways to reward
  • Points & referral programs
  • Visual customizations
  • Default rewards emails

Starter

$49/month

  • All Free features
  • Full design customization
  • 1 Smile App integration included
  • Remove Smile.io branding

Growth

$199/month

  • All Starter features
  • Nudges (engaging on-site pop ups)
  • Points expiry
  • Advanced analytics dashboard

Pro

$599/month

  • All Growth features
  • VIP program
  • Unlimited Smile App integration
  • Access to Success Manager

* All charges are billed in USD.
** Recurring charges, including monthly or usage-based charges, are billed every 30 days.

4.8 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

  • 5 of 5 stars
    85% of ratings are 5 stars
  • 4 of 5 stars
    10% of ratings are 4 stars
  • 3 of 5 stars
    2% of ratings are 3 stars
  • 2 of 5 stars
    1% of ratings are 2 stars
  • 1 of 5 stars
    2% of ratings are 1 stars

Most recent reviews

SWAV EYEWEAR

The Best Customer Service and they're really helping my Company Grow Basically Overnight. They live up to their Name!

Developer reply

September 24, 2021

Thanks for sharing your kind words! We're so happy that you chose us, and are seeing value already! 🥰

LEINEREI

It would be nice if the app would collect the customers birthday including birthyear, so shop owners know how old their customers are. It makes sense to collect this data within the loyalty program as people will only give this information for incentives like points or gifts. So please add this feature soon! It could be up the shop owner to set this as optional or mandatory field. Other than this the app is really good and working very well. Would definitely recommend!

Developer reply

September 24, 2021

Thank you so much for taking the time to leave us this review 🙏Sandra! We removed the birth year since that's not a requirement to reward customers on their special day 🤗 and fundamentally that decision was based on the premise that capturing a customer's age through the year is considered to be personally identifiable information.

Ekster®

Quick and solid customer support. Good working widget. Does what it says it does. Hefty price, but worth it.

Developer reply

September 23, 2021

Thank you so much for your review and your feedback! This is truly valuable to us 🙏